Hello from Auckland New Zealand fellow ABB community Just looking through the layout here in CC & clicked on someone else Listing & spotted that the Layout Background in them have changed to a white background which is great from a visual aspect, however,...
Latest reply by
Rebecca181
I want to applaud the positive that has happened because of great guests and awesome Airbnb service reps. We are all going to face a bad guest or experience once in a while, and we as hosts must take care of ourselves and not let a bad situation get you d...
Latest reply by
Beth80
Here we go again. I thought I had this covered by my explanation page of how Airbnb reviews work in my house rules folder, and for the last 50 reviews it has worked ok but, last nights guests obviously didn't open the house rules folder and this is what I...
Latest reply by
Susan17
Just caught a new change to our listings. I don't think I would have noticed but I happen to be in the process of booking a vacation for myself to Portugal and am staying at Airbnbs, and I think between yesterday and today a new feature was rolled out. Yo...
Latest reply by
Helen350
Hi all,Sorry for my rant. I've just started hosting for 2 months. However I'm really shocked by the low efficiency of ABB customer service.A guest booked 1 but 2 appeared. It's fine I can accommodate them, however, when I tried to change the booking from ...
Latest reply by
Joy298
We have been hosting for 18 months and stay fairly full, so we aren't exactly new to this. However, I would appreciate input regarding a review I have yet to write. At present, the guests have not reviewed their stay and I am waiting until the 11th hour ...
Latest reply by
Debra-and-Walter0
Every now and then I have a guest who ignores the check-out time. Usually it's no more than 15-20 minutes, but one time it was an entire hour. (With that one, I'm pretty sure they thought check-out was noon, instead of 11am, awesome guests otherwise, and ...
Latest reply by
Inna22
Hello - My wife and I are new to hosting and recently listed our property. To our surpise, we've already started getting booked. Now we are scrambling to get a cleaning service in place. Does anyone here have any recommendations on a reliable and profess...
I have an inquiry from a new Airbnb user with no confirmed email or phone number. Is this normal, I thought Airbnb should have these details
Latest reply by
Bill416