What hosts are saying

    I want to applaud the positive that has happened because of great guests and awesome Airbnb service reps. We are all going to face a bad guest or experience once in a while, and we as hosts must take care of ourselves and not let a bad situation get you d... Latest reply by Beth80
    Here we go again. I thought I had this covered by my explanation page of how Airbnb reviews work in my house rules folder, and for the last 50 reviews it has worked ok but, last nights guests obviously didn't open the house rules folder and this is what I... Latest reply by Susan17
    • Susan review.png
    Every now and then I have a guest who ignores the check-out time. Usually it's no more than 15-20 minutes, but one time it was an entire hour. (With that one, I'm pretty sure they thought check-out was noon, instead of 11am, awesome guests otherwise, and ... Latest reply by Inna22