Wish i could post the pictures and video. After the guest left, who booked for herself and 2 children, had unauthorized adults, and more children in our home, per my security camera, left our living room TV deeply scratched all over. Would you charge for ...
Latest reply by
Fred13
Hi I just started airbnb, I sat up the listing without payroll. after first booking and the guest left, I added my PayPal and bank account to receive the payments. until now I did not pay for the first booking which was more than a week ago! What Can I d...
Latest reply by
Fred13
Hi Airbnb Community, I have a big problem with Airbnb cancellation policy. I rent a 5 BR house weekly for summer vacations. Most guests book months to over a year in advance. My policy is a FULL refund for cancellation if I am able to re-book the week...
Latest reply by
Letti0
I have a problem with pricing . I have accommodation offering 2 bedrooms lounge dinning bathroom and kitchenette , If a couple book I close off one room and charge accordingly, if 2 people book and both have a room how do I charge this on your system?
Latest reply by
Noel63
In the past, Airbnb has reimbursed us for damage to sheets and towels by guests using products that bleach them out. Now, Bruna P. Says that we did not provide proper documentation
Latest reply by
Jack-And-Kristy0
For the second time in 2 weeks guests left damage (stains, broken furniture). I have a security deposit but talking to the guests did not result in any response.Airbnb resoloution center was a nothing but crude abuse.Any practical ideas except for crying ...
Latest reply by
Fred13
I am in total dis-belief. I left the review below for a person who after I confirmed his reservation for ONE person, let in a female for the 2 night stay. She arrived by her own means each night very late and the next night was there for only a few hour...
Latest reply by
Elizabeth10
It is awful as a host when you do your best to welcome people and then they decide to just cancel a day before just because you have a flexible cancellation policy. I would like to know how does Airbnb remedy such situations? Sorry but it's unfair to me a...
Latest reply by
Barry-and-Lera0
One of the most frequently-asked questions by our potential guests is: how far is it from your place to, for example, the university, or, can you walk to town from your place? So, given that I love playing with Google Maps, I mapped the walking route to t...
Latest reply by
Patricia55
The morning after I posted my first listing, I awoke startled to find my calendar Instantly booked with 3 confirmations. I was totally caught off-guard and certainly made innocent mistakes. After the dust settled, I found a help topic about Host Mentor...
Latest reply by
Kath9