Hosting

Dear Community: I am a Super-Host with several years of experience with AirBnB hosting in my home. I have always been very satisfied with AirBnB customer care, until this last situation, where a guest with a 4-month stay booked under Strict policy with a ... Latest reply by Gina136

Hi there fellow hots! I'm curious if any of you have ever had to withhold money from security deposits? We haven't had a security deposit on our listings for years but I'm beginning to wonder if we should. It seems we've encountered some disrespectful gue... Latest reply by Deanna60

Hi. We're wondering if there is a way to set a template for the message we write back to the inquiries. Seems like there isn't such platform yet at this point. Or are we just missing it somewhere? If there isn't, we think it's something definitely hel... Latest reply by Andrew217

If I understood the airbnb help section on the topic "how to become a superhist" correctly, the calculation for the "response rate" does not really make sense to me.As far as I understand, for a host to become superhost, I have to reply to ALL messages wi... Latest reply by Fred13

Hello my fellow host. I am wondering if anyone else has unknowingly booked a fraudulent account? So I try to give most people a fair chance. I was contacted by someone wanting to book my place the day of. I asked my typical screening questions and there w... Latest reply by David126

According to Internet Reports, hosts and co-hosts have been experiencing problems with pay-outs from Airbnb. This is apparently a global problem. I am a co-host in Kleinmond, Western Cape, South Africa, and I have not received any payment for guests visi... Latest reply by Fred13

hi fellow airbnb users! i am a host. my bank account registered in my profile was just closed and i have an ongoing transactions. so obviously, it wont be credited to that bank account number. but i have another bank account. i updated my profile and also... Latest reply by Champ1

The last weeks when guest have left our house and reviews are written, Airbnb asks me if I have some other friends living here who might start renting their house. That is a ridiculous request. It means that if my neighbour or friend who lives near us, wi... Latest reply by Mariette4

Hi All, I'm not sure if this is the correct category for this, but... I just received an email from RandomCharacters@guest.airbnb.com. It's signed by someone with the same first name (no last name signed) as an upcoming guest, and reads: "Please send me t... Latest reply by Marvin17

Click link for details:No changes at all, just one concession: the ability to hide phone number and address for 48 hours – but the feature for hiding information doesn't work yet. https://community.withairbnb.com/t5/Airbnb-Updates/An-update-on-changes-to... Latest reply by Ange2