Hosting

Custom List Message Item

Your most asked-for amenity?

What is the one thing your guests ask about the most in terms of the amenities you offer? Is there an amenity your guests ask for that you DON'T have but have gotten so many requests you have considered getting it? For us, its definitely fire fir... read more

Created 03-05-2021 | Latest reply Tuesday by Alexandra199

in Frederick, MD

A guide to using Scheduled Messages

I tried this feature when it came out a couple of weeks ago. I thought I would have to create a scheduled message for each and every guest, but once you set the parameters, it's applied to every guest booked for that listing. The only thing I'll have to... read more

Created 21-12-2020 | Latest reply 04-05-2021 by Alex7679

in NY, NY

[Privacy issue] How to hide the detail of my reviews (from Host)

I just checked all my reviews received from the Hosts, it really freak me out. 1. It has the location and time, could know when and where I went since I started using Airbnb. 2. It has the full content of the review, and it totally out of control. I do no... read more

Created 08-05-2018 | Latest reply 04-05-2021 by Geri26

in Mountain View, CA

Transfer of Property Ownership

How do I simply transfer my AirBnB account with write up, pictures, descriptions, etc. to the new owners of the property ?? I sold property. How do I transfer all contacts, etc. ??

Created 05-01-2018 | Latest reply 04-05-2021 by Helen3

Host Guarantee

Has anyone else had a terrible experience, and had AIRBNB refuse to rectify the situation? In my many years as a superhost, I have never filed a damage claim. But in this case, the damage is around $1400 and AIRBNB is just refusing to cover damages, eve... read more

Created 16-04-2021 | Latest reply 03-05-2021 by Nina75

in Rapid City, SD

Riverside County, California Ordinances 495 (HOTEL) & 927 (STR) Contradict Each Other!

Hello fellow hosts, As some local hosts in Riverside County may know, there was a new ordinance (Ord. 927) passed erlier this year (2016) that outlines what a short term rental is, the new permit process, etc. Today, while I was reviewing a packet I rec... read more

Created 27-07-2016 | Latest reply 03-05-2021 by Adamma0

in Port Angeles, WA

VRBO aggressively going after Airbnb hosts

Anyone seen this doozie yet? https://skift.com/2021/04/29/vrbo-explicitly-trashes-airbnb-in-new-host-recruitment-campaign/

Created 01-05-2021 | Latest reply 03-05-2021 by Andrew0

in Balearic Islands, Spain

Golf Cart Liability

Do you provide a golf cart/beach chairs/surfboards with your listing? Airbnb will not give a straight answer about liability coverage for golf carts. Host protection insurance clearly states it does not cover 'auto' accidents, but no mention of golf c... read more

Created 21-01-2020 | Latest reply 03-05-2021 by Scott1342

in Charleston, SC

Personal Property Tax for airbnb "business"

Today I received a "return of business fangible personal property and machinery and tools for local taxation only" form in the mail from my local county commissioner of the revenue. It wants me to list any "tangible personal property", "disposals", "auto... read more

Created 09-01-2017 | Latest reply 03-05-2021 by Lorna170

in Carrollton, VA

Guest who did not pay attention to property details- how to review?

So.....I had an IB booking by a guest with 15- 5 star reviews. I knew immediately upon booking that he had not read my property details thoroughly, because I have the following message in there:**Potential guest- please introduce yourself briefly in your ... read more

Created 02-05-2021 | Latest reply 03-05-2021 by Fred13

in Takoma Park, MD

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