Hosting

We are finding that the majority of our guests arrive after our stated check-in time of 3 - 8 pm. Because many are coming from one of the nearby national parks, the drive often takes them longer than they expect and our remote location can be difficult t... Latest reply by Kelly149

Is there a way to share a photo or document with only a confirmed guest? I know you can automatically send detailed information to a confirmed guest, but no attachment place. My two listings are in an urban area and parking can be confusing, so I have a... Latest reply by Kristina109

First time host just listed our room last night got a hit tonight. Seems odd though his name says Andrew on his profile then it says Angel. Says he lives in Nevada but from the hello paragraph says he lives about 10miles from us. He also wants me to call ... Latest reply by Farah1

Hello! Please help. We are new to the community and just received out first booking. The problem is that when they booked the front unit, the other unit got blocked out too, but they are only being charged for one unit at this point. She tried to book the... Latest reply by Linda108

Hi thereI am an Airbnb rookie and cancelled a booking for a guest after speaking to them by message and deciding on a better date. I cancelled, as I now know is a real NO-NO!! for a host.They have not received their refund although their booking from my ... Latest reply by Linda108

Hey everybody!I just got back from my travels and, for the first time, I realized that when using Airbnb as a guest, in the process of making a reservation, the website requires you to indicate an ETA.I'm back to hosting now and, on the other end, I don't... Latest reply by Marzena4

I have two listings on Airbnb. Is it possible to get payouts to two seperate accounts, onr for each listing? Latest reply by Berni2

Ok so I had an annoying guest who send me inappropriate messages and then proceeded to send messages that constitute hate crime. I gave him a review and explained this. He responded to the review with hateful comments so Air Bnb have now deleted both mine... Latest reply by Paul154

Please be aware that if Airbnb is collecting your state Occupancy taxes, it is hit and miss. I just got a notice of nonpayment for July which I have to pay with interest because Airbnb only sent a receipt by FAX and no payment. I have to pay it and next t...

Hello, I am being a co-host for the first time and every time a new booking comes up Airbnb asks me to set a pay out method. I have already done so and I have my default payout method, however, it states that in order to get paid for such reservation I mu...