Hosting

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Good-bye Airbnb

Well, it's been a great 7 years hosting a room then a whole house in Hawaii. No problems with our guests, they have been great - but 32 views in 1 month and absolutley no bookings over the last few weeks mean I have to go back to long-term rentals - at th... read more

Created 07-11-2018 | Latest reply 05-11-2019 by Sally221

in Honolulu, HI

Rookie mistakes and lucky flukes.

Our rookie mistakes:1. Not fine tuning the automatically blocked time before/after a booking. Didn't see this option before our listing went live, only found it later. Then realised we had virtually every day available fully booked throgh september, but l... read more

Created 01-11-2019 | Latest reply 05-11-2019 by Beth80

Housekeeper?

Hi AirBnB Community, I currently have two small studios in Cornville, AZ, and am having a bit of difficulty finding a good and reliable housekeeper/cleaner in the area. Does anyone have any insight on who to work within the Sedona area? All the support w... read more

Created 05-11-2019

in United States

Does someone know an insurance company in Massachusetts to be willing to insure our Airbnb home?

WE juste received the cancelation notice of our insurance because we are airbnb hosts. Can someone recommend insurance, preferably insurance agent in our area, who is familiar with airbnb and be willing to insure our home.

Created 05-05-2016 | Latest reply 05-11-2019 by Lisa987

in Taunton, MA

I like it so much I started offering my services

So, I decided to take a leap...finally and put up a website to help fellow hosts in Las Vegas with their rentals- cleaning, house sitting, managing bookings and so forth. I've thought about it for awhile but the market here has really not been the same si... read more

Created 05-11-2019

in Las Vegas, NV

Broken House Rules: Smoking

Hello out there, I just returned to my apartment after my guest had departed to find that they had been smoking pot. My listing clearly states no smoking, and I'm not sure how to handle it. I'm a little upset and I don't want to handle the situaltion emot... read more

Created 01-10-2016 | Latest reply 05-11-2019 by Lily24

Reservation Change -Strict Policy

I've set my cancellation policy to strict and a guest due to check in in 10 days has had a personal difficulty and wants to postpone. On AirBnB Help it says if I accept his request to change, his reservation will be updated and he’ll be charged or refunde... read more

Created 04-10-2016 | Latest reply 05-11-2019 by Elaine202

in Southbank, Australia

Host guarantee

Hi! I'm a new host with Air BnB. Has anyone had to make a claim for breakage, theft or personal injury through Air Bnb's Host Guarantee. I've been told that it is wise to take out a Landlords Insurance separately. Welcome any advice. Regards, Sue.

Created 07-01-2019 | Latest reply 05-11-2019 by Matt682

in Adelaide, Australia

When do I get to rate Airbnb?

I'd love a response to this from a community leader @Lizzie @Stephanie Every guest has the opportunity to rate me. I have the opportunity to rate every guest. When do either of us get to rate Airbnb? You take nearly 20% as a booking fee, but we don't ge... read more

Created 30-10-2019 | Latest reply 04-11-2019 by Susan1028

in Traverse City, MI

Dog smell giving me a bad review

Hi Community,I have been an Airbnb host for quite awhile now but have just received my second feedback about my dog's smell being an issue for their stay. It's with the space that's part of my house but I keep the dogs on my side only and rarely have the... read more

Created 23-05-2019 | Latest reply 04-11-2019 by Mia746

in Bothell, WA

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