Hosting

A guest has been in touch after reading a review I wrote on them. I mentioned that they overstayed the check-out time and this caused problems for the cleaner. At the time I'd forgotten that I'd offered them a late check-out, so my review is unfair. How d... Latest reply by Helga0

How do I stop Airbnb asking me if my home computer is a 'Trusted Browser'? I always say 'yes' but I get it every time I go into Airbnb. Thank you Latest reply by Clare4

Having a county tax makes it difficult to calculate the charges. Couldn't it be possible to include an option 'extra cost' as a percentage rather than a dollar amount? Otherwise, I am trying to calculate the tax we need to report in a backwards way. Any... Latest reply by Alice-and-Jeff0

Guests leave the apartment after 2 days, and I still have not received payment. Guests pay, but airbnb didn't send me money. Why? When I will receive payout? Thank you. Latest reply by Gerry-And-Rashid0

what if i click "at least 7 days' notice" example 19-25 feb. so in between these dates guests still book thier reservation? any idea? thanks. Latest reply by Mat9

Hi everyone,I am new as an airbnb host. I am trying to get in touch with the Airbnb support, but cannot find an email adress. Does anybody know one? I havent received the correct amount of payout, and I dont understand why. The transaction history and the... Latest reply by Maria829

Hey all, I've been hosting on airbnb for close to 3 months now. Rcently, I had a guest which caused damage to my property and I have requested a refund from him. It's been more than 3 days and I have not heard back. It's probably the most common question ... Latest reply by Elliot11

I frequently adjust my miniumum two day stay setting to add in a period where someone can book for one night. Really useful to fill gaps and, on the whole, works fine! BUT over the last year I have noticed the additional setting of 'Only allow guests to ... Latest reply by Terri-and-Hal0

is there anyway to contact airbnb directly Latest reply by Alice-and-Jeff0

In this morning , i suddenly noticed that my room was booked by two different groups of guests due to unknow bug of the system (admitted by Airbnb CS). My guests came to my room today. I have no idea how to solve it. Emergency called and sent email to co... Latest reply by Branka-and-Silvia0