Hi! I am a business not a home-owner (well, actually I represent a business!!!! LOL!). Guests first must pay a $55 application fee and a credit and criminal background check must be run on our company website. So, what do I do on bnb? What if I say th...
Latest reply by
Helen3
Hi all!I was wondering if anyone could help me figure out how to block dates far into the future. I have my calendar set to accept reservations 6 months in advance, so currently through mid-August. I have some family coming into town July - October who wi...
Latest reply by
Graeme16
Hello few days ago, I checked my transaction history and I was amazed when I saw that they had me discounted 100 dollars for cancellation fees, but I have not canceled any reservation for these dates. I am from Cuba, and I would like to know with who disc...
Latest reply by
Robin4
Hi All, So I just had a booking for mid June 2017. Everything looks fine about the booking, except that it is not appearing in the Airbnb calendar. It's just not there. The dates look available. It's been like this since the booking about 12 hours ago. An...
Latest reply by
MicheleandLouw0
I had a guest who changed identity on the airbnb system from me excepting his booking to him turning up.Even the profile picture which lets face it is 50% of what you have to go by before trusting your home to someone was of two different people.A big mis...
Latest reply by
Fiordland-Holiday-Houses0
I just found a connected app called "SchoolKeep" - any idea how this became connected with my account? I suspect I might have authorized it under a different name, but don't recognize SchoolKeep.
Latest reply by
Alex284
I offered my guest special offer and would like to block the period for him. I go ahead and block the dats in my calender, can this guest still make instant booking ( against my special offer) or do I need to remove "blocked dates" in my calender before h...
Latest reply by
Steve143
The ONLY solution to this topic is:1- You send a message to your guest to inform that you will decline the request in order to send a special offer2- You DECLINE the request3- A window pops up asking for the reason, UNBLOCK the dates and confirm4- You ope...
Latest reply by
Helen3
I've just read a request (on another thread) from a travel agency in Croatia that complains about her 800 properties not being easily searched, and she wants better search capabilities. I know I'm not alone in thinking that this is above and beyond what a...
Latest reply by
Michael-and-Dru0