Hosting

Hi! I want to know what I should do about a very unfair rating. I am new to Airbnb, and am now so put off, I feel like taking my listing off. I just hosted my 2nd guests, and they were Americans, which gave me a very very low cleanliness rating. I find th... Latest reply by Jennifer316

We recently met the fussy guest. She checked in the first night and there was fine. The second day she called Airbnb on her behalf and without the communication with us at all. She said to Airbnb that our place does not reach the cleaning requirement. ... Latest reply by Robin4

Hi All, My partner and I are living in a 2 bedrooms flat, and we have started offering our 2nd bedroom with a private bathroom to Airbnb guests for 2 months now.My partner is quite suspicious person and wants to install a locker in our bedroom's door.So w... Latest reply by City-Limits-Ranch0

Hey guys, one simple question: i can't find my listing neither on the 'listings' webpage nor in the Airbnb app. Nothing appeared when I tried to finished editing my listings. Does anyone know what happened? Latest reply by Gerry-And-Rashid0

Hi all, I was just trying to edit my listing after realising that I had ticked 'Smoking Allowed' in the amenities section.I want to change that but when I try to edit it, there is no box coresponding to smoking in amenities!?Any ideas? Thanking you all! Latest reply by Thanasis0

For family reaasons we had to stop hosting in Sept, 2016. I thought I communicated this to airbnb. I also blocked off all availability dates as far into the future as I could. Then, in approx Jan. 2017 I got a couple inquiries and had to tell the people w... Latest reply by Alice-and-Jeff0

I had a guest who booked for four months . the end of the first month i went away for 3 days and unfortunately i messed up the central heating so itdidnt come on . He messaged me about it and i offered him an electric heater until i got home , When i got ... Latest reply by Lilian20

My guest booked for 4 months but left after the first month . I got paid out for the second month partially but now air b n b say they want it back and have withheld my new guests payment . Can they do this . I thought this was their policy >> If the g... Latest reply by Deborah8

Hi Airbnb community helpers, I am just wondering if any one has had the problem of a guest booking for one person, but in actual fact the wife or friend arrives separately and stays without paying the extra guest price. This has happened twice now, where... Latest reply by Robin4

I am a super-host in Jamaica who has listed a friend of a friend's home under my account, and am charging her a percentage of the guests' payments to be her listing and property manager. 6wks in and it is going well. Her role is keeping the home stalked w... Latest reply by Virginia9