Hosting

Hey All,I have a guest that I sent a special offer to during their stay, and it shows that they never accepted it. This guest just contacted me (a month after their stay) asking why they never recieved the discount I sent? I tried to re-send it, but it sa... Latest reply by Bob43

I just got an inquiry that was incorrectly priced- it didn't reflect special pricing for part of the requested visit. I declined, but how do I prevent this from happening again? Latest reply by Robert117

Hi all, probably a stupid question but I sure can't figure it out. When I click on the little camera icon, I expected a box to open up saying Upload from (or somesuch), with the option of "my computer", where I would then just choose the jpg I want. Inste... Latest reply by Karen-and-Brian0

Last weekend a large group of single guys rented my place. The guest who made the booking reported that his friend punched a hole in the wall in our main hallway, out of anger, because he lost his keys. I thought it was admirable that he admitted to it. M... Latest reply by Anastacia0

this is what you read on our listing....Great work! Your last 6 ratings were each 5 stars. Overall, you’ve received 5 stars 83% of the time. On average, hosts near you get 5 stars 67% of the time. Thank you for making your guests feel so welcome! NOW:requ...

Hi everybody, i am new on Air BNB and try to put my house on the site. It is located in Castel Vittorio in Liguria, Italy. Whatever I do, it positions my house not in Castel Vittorio, but in Appricale. I shifted the Neede to the right place, etc, but it s... Latest reply by Þorvaldur0

Hey there, I had a guest to whom I made a refund following an issue encountered during their stay however I misscalcultated it and required the guest to send me the extra money that I wrongly sent... The guest did send the extra money but I can't find wh...

I don't think Airbnb billed next week's guests for the 2nd-guest fee I charge. How do I find out? Latest reply by Lilly7

What do I do with a guest who keeps asking me to send him a receipt and now proof that my house is registered with the city, all of this weeks after his visit? I explained to him that his online receipt from Airbnb should work for reembursement, but he sa... Latest reply by Charlotte99

How do I add a surcharge of £150 for just takimg up one night Latest reply by Irina-And-Arkadi0