A guest requested a 2-night booking 10 months from now and I accepted. Apparently he thought he was sending a booking inquiry, not a booking request. I have a strict cancellation policy, but because the guest's booking date is so far in the future I do no...
Latest reply by
Connie-And-Mark0
Just had my first cancellation after the guests first night. Long story short turns out my place was not a good fit and the guests were not happy after first night of 4 night stay. The guest indicated they were planning on contacting AirBNB to cancel du...
Latest reply by
Sandra126
Just had my first cancellation after the guests first night. Long story short turns out my place was not a good fit and the guests were not happy after first night of 4 night stay. The guest indicated they were planning on contacting AirBNB to cancel du...
Hi There! I have a booking request that says the right amount that would be charged but when I go to accept it asks if I want to accept for $0. Is this an Air Bnb glitch? Never seen this before...suggestions? I don't want to lose this customer but we'...
Hello, what is you experience with only overnight guests? I have noticed the overnight stay guests gave me the worst ratings, in fact majority of less than 5 stars ratings comes from 1 day stay. Is it worth it? What is your opinion?
Latest reply by
Sandra126
Hi there. I have a confirmed booking and Airbnb have blocked my calendar for those days, but I still have other private rooms available, so how do I unblock those days so that others can make a reservation? Does the system have the possibility of multi ...
Latest reply by
Deborah125
A guest has just booked for 2 weeks. I have a 10% discount setup for bookings over a week and on my dashboard, it shows this correctly being applied. However, in the mobile app and from talking to my guest (personal friends who live nearby), they have bee...
Latest reply by
Katie93
Hello, I got notified by Airbnb that my guest cancelled and that the payout was updated to a certain amount, however no money are shown in the future transactions! What should I do?
Latest reply by
Iakovina0
How do I change my address on my listing? seeing its listed in another city thats why I cant see me listing when I check online. Tks
Latest reply by
Joey-and-Sharon0