Hosting

I found one of my couch's leg broken after a guest departed but she denies having broken anything. It is possible it may be a gradual break after the previous or even one before guest. How do I deal with the situation? Latest reply by Robin4

I have saved several useful messages but today I found they are all gone! no matter whether i log in on browser or through the app, it just can't be retrieved anymore. What is now in are the section directly linked to the posting of the venue, such as dir... Latest reply by Alice-and-Jeff0

I find it totally unfair that people are allowed to complain in reviews about things they have known at time of booking. E.g. Size of room , shared bathroom…etcI make these things very clear in my listing but some people do not read them and then write a ... Latest reply by Judy1

I would like to know, when someone book my pleace for two days, the day before and day after are blocked from other booking...can I remove that, because if someone is leaving from my speace at 10 am, I am able to prepeare my apartment till other person ar... Latest reply by Raffaele-and-Astrid0

Hi All, Im finding it quite difficult to find a difinitve answer on this. When you block off a day in the calendar, does that mean a guest cannot check in on that day or does it mean a guest cannot stay on that day. In context, if you are planning to be a... Latest reply by Phil39

Hi Everyone, I love being a host, but the one thing that really upsets me is when someone doesn't leave a review. I have a shared space so I'm interacting with guests often so it really saddens me when guests that I feel had a great time, don't write ... Latest reply by Sue56

Keep writing everything in terms and conditions in your listing Latest reply by Lawrene0

It's easy. Pick up guests from car, offer a hot or cold drink, it could be a glass of water or cup of tea or coffee. Show around house, eg. Toilet , Fire Exit, Cooking facilities etc. Guests will love you!!! Latest reply by Helen3

So I had 3 guys stay with me from South Korea for 3 nights. The stay was fine, the guys were very polite and were touring a lot of the local colleges here in Philly. When they left I went up to clean the room and the bathroom was a disaster. There was wat... Latest reply by BarbGrace0

What a hassle!!! Why can't I synch the calendar????? Latest reply by Howie3