recently i lost the title of super host because i need to cancel one of the booking. this is because the owner took back the unit for good and i have no choice. my enquiries and bookings dropped tremendously (like 3-4 times lesser), i am not sure is it be...
Latest reply by
Sandra126
Up until early this year, we always received emails from Airbnb about enquiries. SInce then; nothing. I have spoken at length with Airbnb but nobody seems to be able to solve the problem.Does anyone have any suggestions?Thanks.Chris
Latest reply by
Ash-and-Dasha0
Hi there everyone,One of my friends/fellow vacation rental owners just switched to VRBO because of the difficulties surrounding Airbnb's holiday pricing vs. weekend pricing. I just received a reservation request for Labor Day weekend and noticed that my n...
Latest reply by
Mike77
Hello,Airbnb used to only provide the listing's address to only confirmed guests. Is this still true? I saw a message in the Location section today that the address is used by guests for searching the listings? I'd rather not have public viewing my addre...
Latest reply by
Nikki3
Hi! We had a guest postpone his trip due to being very sick (possibly having mumps). We did not cancel his trip and worked out a deal with him for later dates. However, airbnb is asking for us to review his trip, which obviously he didn't take yet. If we ...
Latest reply by
Bernard37
Hi everybody, I really need some help!I canceled a reservation immediately after having done it, BEFORE the host actually confirmed it. The next morning I found an email from the host, confirming the reservation. If I go to MY TRIP, the reservation appear...
Latest reply by
Marta103
Dear Airbnb, Thanks for giving me the opportunity to list my space. After few months of using Airbnb, I just noticed that when the users want to search my listing on their phone, it's quite difficult to find it even though they search is quite specific. ...
Latest reply by
Zulkarnain-Shah0
I recently had a very distressing experience. I rented my house for the weekend to a family of five, including a baby. I met the guests on site and showed them around, and they seemed very happy. I had put up a pack and play for their child. I told them t...
Latest reply by
Melanie58