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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello everyone! Happy new year!!! I am new in this business and would like to share and get your valuable advice, all the do's and don'ts will be appreciated. Thank you all Latest reply by Elisa

The client came to location i show them the room on turning my back they took the key from the door lock the door then left all lights on i text to see if they where coming back because we exchanged less then 5 word but I see money was paid to ... Latest reply by Chad631

I'm unclear as to the last date of availability in my calendar. For instance, if I make available our house from Jan 1-7. Does that mean the guest can check out on the 8th? Or is the last night the 6th and they check out on the 7th? Latest reply by Briana164

Can I post my timeshare on Airbnb Latest reply by Ever929

I got a reservation from a couple in the last minute, and because I had other guest leaving in the same day of check-in and arriving at the same day of check-out, I was very clear that the times of check-out and check-in were very strict. Now he sent m... Latest reply by Denis293

Hi all. Looking to AirBnb a really cute mountain view house, when we are not using it. We will be out of state during that time, so really need a local person to handle the turnovers and any issues that come up. We will have self check in and outs. Latest reply by Katherine1216

Hi,I have accepted a Reservation from a guest who has not arrived 3 days ago. Reservation is 7 days long. Guest does not cancel Reservation but he has not answered to my question regarding checkin. Airbnb tells me I have to wait here every day during my ... Latest reply by Paula

Good evening, i have a host that arrived tonight for tonight and tonight of all nights, i have a major boiler problem which means i don’t have hot water at this moment. i was wondering if anybody here has experience in taking a over a host from another h... Latest reply by Rebecca

If a guest books a trip less than 24 hours before scheduled check-in, what is their cancellation policy? And is there an increase risk of fraud/scams somehow for these kinds of super late bookings? Latest reply by Emilie

明日チェックインの予約ししたゲストからメッセージが来ません。何時に到着する予定か分からないので困っています。 チェックイン時間以降、ずっと待機しますか？ I haven't received a message from a guest who is checking in tomorrow. I don't know what time they are planning to arrive, so I'm in trouble. Should I wait after check-in time?... Latest reply by Paula