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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hi, I received an inquiry from someone for 4 nights, and I received a request from someone else for an overlapping period for 3 nights. I received the inquiry first, so I was exchanging messages with the person who sent the inquiry. I preferred this per... Latest reply by Helen3

Okay, the dog wasn't really bad: the owners were't so responsible, though. We had a couple stay with us who had nothing but glowing reviews. They stayed with us for one night, and they left a mess. There muddy dog paw prints on everything: the couch, t... Latest reply by Alexandra316

Our Airbnb house is located in a very quiet, thickly settled seaside neighborhood and I have reservations from 8 different families for their vacations and family reunions this summer, beginning 3 months from now. The house next door is now under constr... Latest reply by Luke44

Hi there, i have been getting several questions around whether Air Bnb accepts multiple credit cards when a group books. I can’t find the answer in the site. Does anyone know? thanks! Nicole Latest reply by Letti0

Greetings. We are new to Airbnb. We had a guest contact us and request a BETTER DEAL than priced. I orginally thought this was bold and actually offered 10% off. When he said it wasn's enough, I recommended him to a couple of nearby hotels. He reconsid... Latest reply by Linda-And-Richard0

I have a place where we allow pets in our house - My first line in my bio is "I love Dogs" and my profile pic is holding a Dog and it states that the place is pet friendly. I always message the guest to let them know that the place is all set up and rea... Latest reply by Victoria567

Hello, there are probably already threads on this but I can't find them, nor find any info on the Help pages. I have two guests booked to stay later this week but they are arriving separately. The one arriving first is not the named guest on the booking... Latest reply by Kelly149

Please, I need HELP! A guest made reservation for 1 person. She arrivies today t about 2-3 p.m. I send her information how to reach the flat and asking for the arrival of the plane. She ansered WE - arrive at 1 p.m. I asked what WE means - as the rese... Latest reply by Ute42

I am looking for other people who might be interested in class action suit against Airbnb for allowing guests to break our rules and not support us in upholding agreements that were made on their site. Myself and a few other hosts I know have had people s... Latest reply by Phil82

Hi, I had a real bad experience with a guest who didn't check out on time as he felt it was his right to stay longer. We had a discussion over whatsapp as new guest were coming and my cleaner was already in the apartment to clean for the next guest. I... Latest reply by Zolly0