Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

LOOK OUT FOR BOOKING CREDIT - if you select this then they will not refund your money and you need to contact your credit card company to get your money back. how can this be allowed as it is your money and although they say it is always there and your mo... Latest reply by Robin1484

AirBnB, As of right now you have three thread with complaints about the now gone Apple Wallet integration. The most recent complaint was in October of last year.As of right now, I am unable to find this feature, and I cannot find a help article on it. If ... Latest reply by Bhumika

We have been hosting for about six months and it’s been a very positive experience so far. This morning, however, we got a message asking us to pre-approve a three week booking starting tomorrow. The guest has no reviews and wants me to call her on WhatsA... Latest reply by Robb308

What do you do when you find out a guest is a risk and dangerous and you don't want to rent to them but the people that service at air bnb don't care and they charge you ridiculous fees thousands of dollars for cancelling ? my advise is to do your own ... Latest reply by Elisa

Several times I've tried to book a place and when the host doesn't reply to the request after 24 hs, the request get expired right? but the problem is that the place gets locked for that same dates period (same exact dates period) for a long time, i.e. it... Latest reply by Lucio182

I have a handicapped “friendly” AirBnb. A guest booked last minute and had a paralyzed person in a wheelchair accompanying. They had an accompanying aid but couldn’t get him transferred to the bed without help so they called me (at 10:30 pm). I gave them ... Latest reply by Marie8425

Hi everyone, I’m reaching out to see if other hosts have encountered a similar issue. Recently, we had a guest who decided not to stay at our property because they didn’t like the area. We upheld our cancellation policy, but the guest left a review falsel... Latest reply by Rebecca

As a landlord in South Africa, I am facing a challenge due to my building's body corporate rules, which enforce a minimum 60-night rental period. However, Airbnb's payment system creates complications when accepting bookings for 30+ days as Airbnb only c... Latest reply by Pete28

I am not getting bookings Listing link: Farm stay in Hebbasale · 2 bedrooms · 2 beds · 3 baths   [Content modified by OCM] Latest reply by Iris-L2

I'm extremely disappointed with the Airbnb system. We had guests who overstayed in our house for two days and then tried to claim squatter's rights. The police had to come to our home three times before they were finally removed. While Aircover compensate... Latest reply by Ingrid767