Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hello, My availability window is set for "6 months in advance" however the calendar is open for dates past the 6 months. I have my calendar synced with Vrbo and that calendar also has a 6 month window. I have unsynced and then resynced the calendar to se... Latest reply by Joan2709

I am currently on the hunt for a house for spring break. My dates would be March 15th through the 19th. There will be at least 5 guests. The ages consist of 23,24,21. We have rented 2 houses before in Santa Rosa and never got a complaint on how we left th... Latest reply by Kia272

We receive a lot of requests for small gatherings such as birthdays, bridal showers and baby showers, but have never accepted one. What do other hosts do? If they are requesting a small gathering of 15 people or so for a low key lunch, do others here acce... Latest reply by Narelle28

My cleaner has asked us to ask guests to strip the beds before they check out. Does this seem reasonable? I know it would make cleaning easier, but I worry that guests may think it’s too much to ask. What do other hosts think? Thank you! Latest reply by Margaret1088

My account ont he desktop shows everything up to date but the app on the iphone does not show new messages and a trip I booked on desktop... I have deleted the app, reinstalled, several times and still not resolve. Please assist. Thanks. Latest reply by Joan2709

I am very upset with airbnb again!! I am losing money, loosing rates, losing clients now! Airbnb starts to charge me from 8/02/24 15% service fee... I Was not ready to this, as it was always an option to have shared service of 3%I got a booking on9/02/... Latest reply by Joan2709

Has anyone in Adelaide Australia had guests unable to book their property by Airbnb saying they will have a party and therefore unable to book? Is this van able to be lifted? Have contacted Airbnb support as never heard of this before and it is a last min... Latest reply by Carline13

Would like to get community input on an unfortunate situation we had with a guest recently. Guest booked the non-refundable option for 10% discount vs our normal moderate cancellation policy for a week stay during the highest rates of the season. Guest a... Latest reply by Mike-And-Jane0

Good Day, I am having a major issue receiving payouts for my bookings. I am new to hosting, and thus far I have had 3 guests. 1) When I set up the profile, I used 'bank account' as my payout method. I waited for the verification period, and the bank acc... Latest reply by Carl9618

I’m a new host. How do I improve on my bookings? Latest reply by Alicia753