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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

We just had someone have an impossible time finding our location using air bnb. When we walked them through by phone, the app showed them at a wrong location. No one has ever had a hard time getting to our home. has anyone else experienced this? Is it ne... Latest reply by Mitzi49

Hi , ia m a host , just started . And someone booked my place for January 2027, so one year fromnow . I cancelled the reservation, because the price was not right for those dates yet . The guest didn’t pay anything, but I am paying a fee for this cancella... Latest reply by Lorna170

I never intended to leave more than one message, but the Airbnb AI keeps adding more suggestions.Happy holidays to you all. I live in Colorado, but my Airbnb home is in Utah. I’m a relatively new host, and my guests will arrive shortly. I need to install ... Latest reply by PhuketBungalow0

I started having issues with people not following the rules. I send at least three reminders to people letting them know they need to leave by 12pm. In VRBO, it actually says you need to leave BEFORE 12pm. Now, to help prevent people from becoming squatte... Latest reply by PhuketBungalow0

Hello All, Telluride Ski Resort suddenly closed today due to union workers going on strike. The day the strike was announced, I changed my cancellation policy to Flexible and notified my New Years guests. They decided to cancel, but their refund is not ... Latest reply by Joshua950

I am extremely worried about not having access to guests' phone numbers. We live in a rural area of Southern California and have been inundated with floodwater and have had roads closed. Guests that are following the route they planned from home may not... Latest reply by Joelle43

Hi, I’m interested to know, how have other hosts handled forgotten items? I have a pair of boots that were left behind by guests. They had a cross country drive to my house, 35 hours drive time, so I don’t imagine they’ll be swinging back by to pick them ... Latest reply by Muslim4

We have been host for nearly 10 years, over that time Airbnb have made thousands of dollars from us in fees.Recently we had a case where a guest broke the shower screen glass in our bathroom. The guest acknowledging they broke the screen and having a numb... Latest reply by Joan2709

I hosted two male guests through the Airbnb platform.The guests cancelled the booking, and Airbnb approved the cancellation, resulting in no payment being made, while they were still staying at my property and had already caused damage. I was forced to re...

It just took me 15 minutes to sign into Airbnb because of their new 'I am not a robot' verification dice game! Whomever came up with the count the dice which add up to 14 must be shot. Selecting pictures of a traffic lights, buses or taxis was much fast... Latest reply by Rich4998