Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
Hi everyone,I’d appreciate your advice regarding a challenging situation with my second guest at a new listing that’s already booked solid until March.Here’s what happened:During their stay, there was a water issue caused by a municipal supply interruptio...
Latest reply by
Joan2709
We noticed our guests brought an inflatable hot tub. They hooked up their hose to our water heater and used our electricity to power it. We messaged them about our concerns with utility costs and liability. They did not respond nor take it down. When we ...
Latest reply by
Joan2709
I recently listed my home on air bnb and my first two experiences were rather scary. Both reservations were made by third parties, the names and phone numbers did not match up with the people in the unit. The first one stayed at the home overnight, s...
Latest reply by
Kim4784
I'm unclear as to the last date of availability in my calendar. For instance, if I make available our house from Jan 1-7.
Does that mean the guest can check out on the 8th?
Or is the last night the 6th and they check out on the 7th?
Latest reply by
Briana164
Hello, I’m fairly new to AirBNB and I wanted to ask if there’s any way to promote the property for more reservations in a quick way. Please do reach out.
Latest reply by
Marie8425
Hi can anyone help please, I had a checkin that was booked for 31st check out on the 4th for 5 people Air BNB sent me through a message saying it was cancelled yesterday and the days where reopend so of course some one else has booked it and now the origi...
Latest reply by
Elisa
I booked a house on Airbnb. The host texted me and asked if I would switch properties. The new house is not listed on Airbnb and he’s texting, not messaging through Airbnb. Is this allowed? It feels very sketchy.
Latest reply by
Elisa
Hello Everyoneis it just my listing or is everyones business going low? I was told that since its Christmas time there are very few people travelling, but if thats not the case with you all, then i guess i have to enhance my listing
Latest reply by
Elisa
Hi I am a newbie. I synced my Airbnb calendar with Lekkeslaap. However, this morning someone booked via Airbnb. I immediately let the person know that that has already been booked by someone else. What I don't understand is that I blocked off the dates o...
Latest reply by
Elisa