Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Ok, this one has bugged me for a while and I have finally figured out the numbers used. So 1, I am in Langford and ever since Airbnb started collecting MRDT, they have been collecting 3% from all my guests, not the 2% that is expected in Langford. 2. Wher... Latest reply by Dave264

Hi, I’m currently hosting long term for the first time ever and they guests did not pay the second instalment. Airbnb seems to not do anything about it and this really puts me in trouble. I’m in another continent and the guests are taking advantage of thi... Latest reply by Caroline2980

Hi what can I do when the Airbnb support people don’t ask you to take more photos when you are there and wait to you have left before they ask for photos. The ad is completely incorrect, other guests have articulated this in the hosts review as well. But ... Latest reply by Lina6924

Hello, I'm looking at The Inn on Rutledge. We will be 5 adults and 2 children(8 and 9). I don't know what events are taking place on May 28th and 29th or how the location of the property may impact our stay. Please advise. Thank you, Ann Latest reply by Rebecca

พอดีห้องที่เค้ายื่นจองจะมีนัดทำการซ่อมแซม ในช่วงที่เค้าเข้าพักแต่เรามีอีกห้องนึงที่เค้าไม่ได้จอง เราสามารถกดรับการจองแลเวมห้เคเาพักอีกห้องที่ดีกว่สห้องที่เค้าจองได้หรือไม่ --- Just in case, the room that they applied for reservation will have an appoi... Latest reply by Rebecca

I stayed at an airbnb 2 weeks and i brought home bed bugs from this stay . Is there anything i can do to have airbnb cover the cost of the exterminator ? Latest reply by Rebecca

Hi, We have been hosting for over 4 years and have had very good reviews. The guest that just departed booked for 30 days and is travelling the country. We kept the communication going before and during, and despite him being very quiet and recluse, see... Latest reply by Paula

I need some good and real reviews Latest reply by Paula

Hi I have a guest who wants to stay 1 more night with the existing promotional booking, who do i contact within AirBnb? how do i extend and apply the promotion? Latest reply by Elisa

I need some help on how to navigate and what repercussions the guests would have for hot boxing the daylights out of our brand new remodeled home. There is a no smoking policy. What can I do? Latest reply by Greg2406