Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Is there a way to have guests book a minimum of 2 nights but only for certain wknds like long wknds? Just had sat of a long wknd book and likely fri and sun won’t book up Latest reply by Emilie

How to increase business with Airbnb i am on airbnb from last 02 years but hardly got 2-3 bookings till now Latest reply by G-P72

Hi there fellow Airbnb hosts. I am hoping that you can help me with a difficult situation. Thanks in advance for your expert suggestions. We are superhosts of a 8-person holiday home in Australia and have a rating of 4.92 from about 160 reviews. Unfortuna... Latest reply by Patrick3629

as per the title, the guest referred to me as "she" whilst im a man. I brought this to airbnb's attention and they refused to remove the review. This review needs to be removed as its discriminatory and factually incorrect. Latest reply by Rich4805

We wont be alone in this. Im staying curious as to how to handle this with the guest and also with Air B N B. But to say if feel slightly cheesed is an understatement! Not wanting to sound annoying BUT we know we do hospitality well. We've been doing it ... Latest reply by Helen3

I had disputed a review in which a guest sent me a blatant text message offering a refund in exchange for a 5 star rating. When I had submitted this to Airbnb, they denied my claim, despite it being directly against Airbnb review policy. I had appealed it... Latest reply by Sung-Ae0

I am currently in Israel. Due to the war here and the general chaos that has ensued my travel plans have been turned around several times recently. I have booked and cancelled airbnb's at least half a dozen times in the past month. Will this reflect on my... Latest reply by Charlene338

Hi, i rented an airbnb and now the host is saying that i will have to pay 60€ in hand for domestic utilities. Can they do that? Or should i not pay her? Latest reply by Shelley159

After booking I've has an email from the owner asking for a £200 security deposit 7 days before our booking, also a picture of my passport (of witch I do not hold) or a driving licence. As I can not up load this because I'm not savvy enough, and there is ... Latest reply by Joelle43

Hi,I think this is an obvious situation but I thought it would be good to get a few opinions on this anyway. I had a guest (two reviews, both 5 star) enquire about staying with a party of four and two pets. They queried the fees, which actually resulted i... Latest reply by Michael9852