Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Why does my account have a cancellation listed for a reservation I never made? Did someone get into my account, make a reservation and then cancel it? Latest reply by Paula

I have been maintaining a good credit score and wondering when I will be made a superhost Latest reply by Elisa

Why would AirBnb support call you via +1-844-234-2500 although you live in UK and you need to call them back on the same number and then be considered as an international phone call? This is a first for any service company provider. What does AirBnb does ... Latest reply by Lorina14

Hi, I am getting a lot of interest, inquiries and guests looking to book my remodeled tiny house. The problem is…most of the guests are new and have no reviews or info. Any help on how to deal with this is much appreciated. It’s a long term rental. 31 day... Latest reply by Greg2406

Hi there, I have searched high and low for an answer to this question but have yet to receive a satisfactory answer. I recently stayed at an apartment booked through airbnb and unfortunately had items stolen from the premises. Looking online, most all of ... Latest reply by Greg2406

I just want to leave this here to show how unprofessional BookedUp is.I had issues with my stay and as a company/renter they should try and fix the issue. Instead I got no replies, so I left an honest review about my stay. They apparently didn't like that... Latest reply by Helen3

Hi, Thank you for reaching out ! My name is Penny . I have been hosting my newly renovated 3 bedroom apartment for over a year on airbnb at a very attractive price . I am quite upset at a recent guest. They had read the description and seen the photo... Latest reply by Penny501

Hi there I am not a host but I am trying to book a night with airbnb. I have a $200 Visa gift card not an Airbnb gift card. I was wondering if anyone has used a Visa gift card to purchase a night with Airbnb. Prepaid Visa cards and some things online and ... Latest reply by Kelly2406

we believe that a previous guest has hustled our electricity for bit coin mining. We're talking thousands of pounds sterling, not a couple of hundred. Essentially we feel this is theft and acknowledge this will likely be chalked up to experience, but what... Latest reply by Shaun310

So this guest booked for a month. Everything great through text and in person. So the night before he's supposed to check out i get a message from airbnb that he cancelled his reservation and want partial refund he says because of a noisy neighbor. I d... Latest reply by Elisa