Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Not coming booking Latest reply by Alex

My credit card has been used to make a reservation via airbnb, which is 'pending'. AIRBNB * HMEFHDAEKB I need to know if it is a charge for a future booking I have made, that I am unaware of was via airbnb.I therefore need to know the airbnb location the ... Latest reply by Helen427

I do receive messages though and this happens on the App and the web browser. Have tried on my phone and on my laptop Latest reply by Patricia2526

Hi everyone, I’m a host dealing with a situation where Airbnb failed to apply their Long-Term Cancellation Policy correctly, and I’m hoping for visibility and advice. Reservation ID: HMTTEA4HNS• Check-in: March 14, 2025• Guest left early: April 3, 2025• O... Latest reply by Bob297

We have a new airbnb but it is a century home built in the 1880's so its a neat stay. Pricing is tough because other surrounding BnB's are also unique but much different that us. And we are out in the country, near the Amish and a local destination that p... Latest reply by Helen3

How to make booking Latest reply by Elisa

Excited for myself and everyone that made superhost this quarter. Fun times ahead ...good luck to everyone for the next quarter!! Latest reply by Rebecca

Hi All, Pleasure to be part of this community and very happy to get rewarded as super host in the first two months of hosting! Very excited and long way to go keeping up the trust! Thank you Airbnb and my lovely daughter Revathi for all the support Latest reply by Rebecca

We have been hosting since September. We had 3 hurricanes back to back that slowed down booking, but so exited to be Super Hosts! Latest reply by Rebecca

I don’t agree with lots of AirBnb policies as I feel like the more time goes on the freedom of choosing your hosting style is taken away piece by piece to benefit paying guests or AirBnb or both, but this one, I’m about to discuss, I really don’t see who ... Latest reply by Shakil19