Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

What this place and what we do here ? Latest reply by Yassein0

I host in a country outside the USA, guest coming next month has already asked for the address because they need to put it on their leave request form.....which I get. But today they want my full name, phone number and citizenship. Scam? US Military ov... Latest reply by Helen427

Thank you AirBnb for the acknowledgment! I have stayed as a guest at Airbnbs with family, but I did not reserve under my name. Is there a way to use my coupon for the reservation? Latest reply by Alex

Not coming booking Latest reply by Alex

My credit card has been used to make a reservation via airbnb, which is 'pending'. AIRBNB * HMEFHDAEKB I need to know if it is a charge for a future booking I have made, that I am unaware of was via airbnb.I therefore need to know the airbnb location the ... Latest reply by Helen427

I do receive messages though and this happens on the App and the web browser. Have tried on my phone and on my laptop Latest reply by Patricia2526

Hi everyone, I’m a host dealing with a situation where Airbnb failed to apply their Long-Term Cancellation Policy correctly, and I’m hoping for visibility and advice. Reservation ID: HMTTEA4HNS• Check-in: March 14, 2025• Guest left early: April 3, 2025• O... Latest reply by Bob297

We have a new airbnb but it is a century home built in the 1880's so its a neat stay. Pricing is tough because other surrounding BnB's are also unique but much different that us. And we are out in the country, near the Amish and a local destination that p... Latest reply by Helen3

How to make booking Latest reply by Elisa

Excited for myself and everyone that made superhost this quarter. Fun times ahead ...good luck to everyone for the next quarter!! Latest reply by Rebecca