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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Dear Airbnb Team,I am once again requesting that the retaliatory review left by the guest in questionto be removed and that this case be escalated to a higher management team.This review was written immediately after I contacted her to request reimbursem... Latest reply by Elaine701

I just posted a service ad and someone from there replied back but not sure what the issue is. Can you help me? Latest reply by Glenn359

Hi Airbnb experts! I admire and appreciate you all! I listed my new space on Monday night of this week and I expected it to start booking immediately. (Why did I expect that? Ha!) Can you share with me your experiences on how long it took to receive booki... Latest reply by Sabra9

Hey everyone, I've had a really frustrating experience with Airbnb and could use some advice. I booked a place and tried to add an extra night, and it seems the host had a promotion running before adding the 6th night and the rates had decreased since tim... Latest reply by Joan2709

Dear Airbnb Escalation Team, I’m requesting an immediate escalation of claim * to a manager or supervisor. The conduct of the assigned agent, Soul N, was unprofessional, and I have serious concerns about the judgment displayed during our interaction. ...

As a host of 10+ years on the AirBnb platform I would like to petition for changes to the Reliability Standards policy (https://www.airbnb.co.uk/help/article/2895). This morning at 9:14a.m. 4 October 2025 a guest who made a booking for 2 nights contacted...

Without going too much into detail during the check-in, here’s what happened: I arrived 10 minutes late, despite having spent the previous 40 minutes keeping the guests informed of my progress every 10 minutes. So, they were fully aware I would not be exa... Latest reply by Samuel-And-Chiara0

Hi Everyone , I’ve just started my journey as a new Airbnb host and I’m really excited (and a little nervous too!). I keep wondering — what’s that one thing you always do to make guests feel welcome and comfortable? Some people say it’s a warm greeting, o... Latest reply by Jan16380

Tried reinstalling, clearing cache, force stopping the app but I cannot whatsoever filter prices. It's annoying seeing 6k Airbnbs when I'm looking for 1k or less. Latest reply by Bhumika

I have had issues in the past with crazy guests who: - Leave a review complaining about things like the space being too small or the doors to neighbouring apartments in my building being too close together, however, they then go ahead and try to book more... Latest reply by Jenn24