Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi there, I am in the wrong end of a malicious reimbursement request from a host. The host started a case a few days after we left the place and requested an obscene amount of money claiming complete lies. We sent our rebuttal to AirBnB and they told us ... Latest reply by Bhumika

I recently stayed at a listing in Mexico City that turned out to be an active construction site. When we first arrived, my group was frustrated but unsure how to proceed. Within two days, the conditions became unbearable: construction noise, dust, and de...

Hello Airbnb Community, We’re sharing our experience with a recent stay that was unsafe and unsanitary, to help travellers and encourage Airbnb to improve their processes. We booked a villa in Essaouira, Morocco (Tigmi Tainiouin Heated Pool, Fiber Optic) ... Latest reply by Issam119

Hi Forum I am writing this here to help + warn. I wanted to warn here that there is a prolific scam happening where hosts properties are being presented as long term rental opportunities external to Airbnb in order to get money. I can see has happened to ...

I am new as a Abnb host and I am wondering how do I go about handling the cleaning especially bathroom when I am hosting two different guests at the same time. I live on premise however we love being on the go and leave guests giving them the experience o... Latest reply by Zoya28

Hi, Is there a maximum number of gift cards I can load onto my account in 1 day or 1 month? Is there a maximum value I can load? I'm planning to load 20 $100 giftcards to my account to book for a reservation. Thank you Latest reply by Jodie223

I booked unit in air bnb manila, unfortunately it was cancelled by air bnb due to host does not met thier proper standard,.and they did not refund my security deposit and early check in payment agreement . Latest reply by Harley111

Hi everyone,I’m reaching out here because I’ve hit a dead end with Airbnb customer service and I’m hoping someone has dealt with a similar situation.My Airbnb account was closed, and I had $750 in credit sitting in it. Since the closure, I’ve been unable ... Latest reply by Kim5085

New booking Custom Link - https://www.airbnb.com/h/rigaroom224https://www.airbnb.com/rooms/1507195848626025372Link - https://www.airbnb.com/rooms/1507195848626025372?guests=1&adults=1&s=67&unique_share_id=40c5eb95-08ac-493e-9bf3-704b74573e36 Airbnb has no... Latest reply by Allik0

First, it would be more durable, and save you time/$$ in long-term.Also, be careful with the details. Even the key chains are better to be cute/high quality. I personal prefer natural material than plastics. Therefore my furnitures are solid wood/metal/gl... Latest reply by Bhumika