Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Dear community, Can somebody please explain how is this review allowed?All 1 star, naturally, even though the guest never set foot into the apartment and got the full refund for the cancellation.Listing:https://www.airbnb.com/rooms/1061951580003885431?gue... Latest reply by Atilla7

I just posted a service ad and someone from there replied back but not sure what the issue is. Can you help me? Latest reply by Glenn359

Hi Airbnb experts! I admire and appreciate you all! I listed my new space on Monday night of this week and I expected it to start booking immediately. (Why did I expect that? Ha!) Can you share with me your experiences on how long it took to receive booki... Latest reply by Sabra9

Hey everyone, I've had a really frustrating experience with Airbnb and could use some advice. I booked a place and tried to add an extra night, and it seems the host had a promotion running before adding the 6th night and the rates had decreased since tim... Latest reply by Joan2709

Dear Airbnb Escalation Team, I’m requesting an immediate escalation of claim * to a manager or supervisor. The conduct of the assigned agent, Soul N, was unprofessional, and I have serious concerns about the judgment displayed during our interaction. ...

As a host of 10+ years on the AirBnb platform I would like to petition for changes to the Reliability Standards policy (https://www.airbnb.co.uk/help/article/2895). This morning at 9:14a.m. 4 October 2025 a guest who made a booking for 2 nights contacted...

Without going too much into detail during the check-in, here’s what happened: I arrived 10 minutes late, despite having spent the previous 40 minutes keeping the guests informed of my progress every 10 minutes. So, they were fully aware I would not be exa... Latest reply by Samuel-And-Chiara0

LOOK OUT FOR BOOKING CREDIT - if you select this then they will not refund your money and you need to contact your credit card company to get your money back. how can this be allowed as it is your money and although they say it is always there and your mo... Latest reply by Nagulan0

Hi Everyone , I’ve just started my journey as a new Airbnb host and I’m really excited (and a little nervous too!). I keep wondering — what’s that one thing you always do to make guests feel welcome and comfortable? Some people say it’s a warm greeting, o... Latest reply by Jan16380

Tried reinstalling, clearing cache, force stopping the app but I cannot whatsoever filter prices. It's annoying seeing 6k Airbnbs when I'm looking for 1k or less. Latest reply by Bhumika