What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8
    Hello! Has anyone experience their renters accidentally cancelling their booking part way through the stay? My renter is supposed to be at our place for a couple more weeks but they accidentally cancelled the booking. How do I handle this? I can’t find a ... Latest reply by Laura8446
    On a recent post, I had a asked about a 2 star review, and how I felt it was categorized as retaliatory, disputed the review, and ultimately, airbnb decided it met the terms and conditions, and upheld it. Case closed on that issue. But now, there is a mu... Latest reply by Mitch479
    I had the worst Airbnb experience of my life during an 8-day, 7-night stay — it was a complete nightmare:1. No hot water2. Some rooms didn’t even have toilet paper3. Multiple power outages (fuse tripped several times)4. No air conditioning during a 37°C h... Latest reply by Man-Pui0
    HiI’ve blocked off some dates but quite frequently dates just unblock and I get guests requesting them - why if I’ve most definitely blocked them off do they randomly just unblock? There’s no pattern to it……sometimes it’s a week or two away or can be a mo... Latest reply by Rebecca
    The landscape has changed and the days of getting reviews removed have passed. We need to embrace it and use it as a selling tool whenever possible. I know all too well the feeling when you see that 3 2 or worse 1 star review hit the inbox. You feel lik... Latest reply by Shelley159