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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

There has been a change in the format for hosting. I really dislike it. The algorithm keeps changing my cover photo. When I use the photo I selected, I get more bookings. When it defaults to their choice, they fall off. Also, I do not like the new... Latest reply by Carol10518

I have concerns about booking accommodation in Bali with Air bnb Latest reply by Patricia2526

Dear Fellow Hosts, I’d really appreciate your thoughts on this! Lately, I’ve found myself in some unusual situations with guests—and maybe it’s just because I’m still fairly new to hosting—but everything is starting to feel a bit complicated! Here’s what ... Latest reply by Marie8425

Hi everyone,We recently hosted a guest who caused significant damage to our balcony flyscreen door. This wasn’t a minor issue like a dent that can be overlooked—the entire door was completely dislodged from its frame. After check-out, I reached out to the... Latest reply by Marie8425

Airbnb recently denied my request to remove a biased, retaliatory review after a guest, even by her own admissions, caused significant damage to my property. This is my situation and analysis regarding Airbnb's procedure for disputing retaliatory reviews ... Latest reply by Nia10227

Hi everyone,I recently had a troubling experience with a Montréal Airbnb listing booked through their “Upgrade Your Stay” feature. That option shifted my booking dates unexpectedly. I messaged the host immediately , he acknowledged the issue and said he’d...

Hello - When should you send the guest checks in instructions? I was told 24 hours in advance but not sure if that is typically what is done son would love to get some info on this. Latest reply by Kelly333

Hi,I have found the process for a co-host to amend its email address, I was wondering though, if co-host could have 2 email addresses?Thank you very muchHave a nice eveningBeatrice Latest reply by Beatrice892

Our present guests messaged to say that they were in hospital and that they would not be able to arrive until 2 days after their check in date. Do I offer a refund of the 2 missed nights? Thanks Latest reply by Bhumika

I booked a room in Bangkok last week and now I have to cancel for some reason. If I paid using PromptPay via TrueMoney Wallet and not a bank account, how can I get a refund? Latest reply by Bhumika