Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello, everyone. My husband and I have been Air BnB hosts for about eight years and have enjoyed our experience. This year, we have just concluded a nice visit with folks in lexington for Patriots Day celebrations. But we have NO other bookings at all,... Latest reply by Deb-And-Ben0

I was wondering,Are there any hosts out there who are always being asked if they have parking available in London ?But are unable to offer parking services for their guests ? Because I have daily parking vouchers that can be provided to guests who are vis... Latest reply by Emilie

HiMay I know please why I do not get any bookings? Latest reply by Elisa

Hi Host,Airbnb's system processed a payout to me, which was supposed to cover the cancellation fees. The substantial amount of approximately ~$10,000 was paid solely by Airbnb, not by the guest. Then, Airbnb support informed me that the guest needed to p... Latest reply by Emilie

I booked in September paid deposit for weekend booking starting 25th April. I tried contacting host several times starting on 14th April but no reply, called host another company, they said not to worry. 48 hrs before booking I messaged again nothing. The... Latest reply by Emilie

This is long—- I’m sorry—- but it’s crazy and I need help!Had a guest in my place for approximately 7-8 months. He’s some sort of a traveling nurse who normally stays in hotels. He had a longer term contract here and his company allowed him to use Airbnb.... Latest reply by Emilie

We had a guest who did damage threaten to leave a bad review and then did. Air BnB refusing to remove it. But their policy says it doesn’t allow retaliatory reviews. I would like to know who to report to. I even appealed it. I’m really bothered that... Latest reply by Emilie

Hi. I was told by several people that i should try Airbnb instead of hotel rooms.It sounded like a great idea since I have two cats who are not used to traveling and I thought they would be more comfortable in a house.I am sure that most of the Airbnb pl... Latest reply by Helen3

How to go from 0% listings to 100% listings? Where to promote your Airbnb for bookings? Latest reply by Helen3

Is there a way to have guests book a minimum of 2 nights but only for certain wknds like long wknds? Just had sat of a long wknd book and likely fri and sun won’t book up Latest reply by Emilie