Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

HiIf a host doesn't review a guest in the 14-day Window, will the guests review be published? Latest reply by Paula

I do not wish to proceed with reservation but it is not showing up in my Trips and I have not received a confirmation email for my reservation. I have messaged owner but had no response. Is there anything else I can do to ensure reservation is cancelled... Latest reply by Paula

I would like to get to know hosts from Jordan in particular to understand and learn more Latest reply by Elisa

Hi Our guest hat arrives in a few days has not replied to our message requiring them to send us Guest information to complete the Spanish SES requirements. Kind regards Daniel & Martin Latest reply by Elisa

We are a lovely, responsible and hardworking family of three urgently looking for accommodation in the Dublin area due to our child’s schooling. We are EU citizens and have lived in Ireland for more than half of our lives. We are respectful, reliable, hel... Latest reply by Paula

Un voyageur a réservé une chambre chez l'habitant chez moi pour 1 personne et il séjourne avec une deuxieme personne sans l'avoir déclaré ni payé le supplément. Il refuse de payer, je le signale à RBNB qui me demande des preuves. Je propose au voyageur d'... Latest reply by Yasmina65

Hello,After 39 five star reviews, I have had a guest who gave me a one star review (and a bunch of nasty (and untruthful) comments) because she wanted to cancel in the middle of her stay and I stuck by my cancellation policy and only did a partial refund.... Latest reply by Anne17159

Criticism vs BrainstormingSome may think I am criticizing Airbnb. That would be a mistake. Airbnb is a big ship sailing toward where it believes the future is.I am here for the hosts and for myself. With head to head competition in mind, we still have to ... Latest reply by Greystone0

What is going on with my bookings? I’m a 5+ year SuperHost yet July and August have only brought in 1 short stay each. I read about the new AI search for AirBnB and adapted one of my two sites to an AI description specifically for this. I took my other pa... Latest reply by Guy991

Hi Everyone could we get a positive answer to this please if we advertise our property on a platform but when guests arrive they collect keys from our key holder who may also advertise our property on platform and on there own website.who logs the guest’s... Latest reply by Tara0