Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Homeowner terminated contract with us. There are bookings after our termination date. Any suggestions on how to handle this situation. Latest reply by Mike-And-Jane0

Hello, I am so confused. Why is airbnb review system so flawed?I constantly get 5 stars which we work our tails off for but then on the individual stars i.e communication, value etc people feel free to put in any star they choose and not back it up with w... Latest reply by April---Andy0

I have activated my airbnb but haven't gotten any client yet. May I know if there is something I need to do [Title updated by OCM to make it relevant to the post] Latest reply by Bea2137

Hello fellow hosts!I'm a new host and I've been doing well so far. I'd like your opinion on my dilemma.I had a new upcoming booking where the guest messaged me first and asked if his daughter could stay with him and his wife in our guest suite for one ni... Latest reply by Michelle3684

Been getting nowhere with airbnb support for the past month now. Basically been robbed of $1800.00 and Im in a vicious circle with airbnb support who offer ZERO help. How do we escalate beyond the robots that work their app inboxes and get some real probl... Latest reply by Helen744

military family all spread out we want to get together and have a baby shower for my daughter.would that be allowed? Latest reply by Gifty5

Even though I state in my initial message to guests "if you have any questions that aren't answered by reading the listing details" please get in touch", I continue to get questions like 'is there this or that amenity', etc etc? Without fail, I'm getting ... Latest reply by Davi10932

Hi, I have had an extremely rude host who got angry when I asked about the cleaning of the property because my dad is on chemo and cannot get an infection. He then was passive aggressive with his comments and rude on the phone. He called me stupid and tha... Latest reply by Helen744

WORST CUSTOMER SERVICE EVER. I have been a loyal customer for 6 years and have been battling a supervisor over a $200 refund. Do not trust these people with your homes. Latest reply by Bhumika

Can any one assist in HA4 or HA5 for a family of 4 arriving 25th August 14th Sept as I can no longer accommodate them. Latest reply by Helen3