Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Some customer support acts based on their personal opinion and they seem to come up with their own conclusion, which is frustrating to host who put in everything to sustain their business.A guest who neither visited our place nor stay in our listing left ... Latest reply by Emilie

If a guest books a trip less than 24 hours before scheduled check-in, what is their cancellation policy? And is there an increase risk of fraud/scams somehow for these kinds of super late bookings? Latest reply by Emilie

Please help me outthe airbnb support is **bleep**tyi have been trying to book for 20 days nowsame error every timei have invested and i have waited so long$1100 gift credits just useless in the app Latest reply by Nyashia0

Hi there - until a few days ago - if you created a custom trip length on a specific day - clicking the tab on the right window - this tab would change - and show the number of days - and you could click that tab, and re-edit the custom trip length - NOW -... Latest reply by Elisa

明日チェックインの予約ししたゲストからメッセージが来ません。何時に到着する予定か分からないので困っています。 チェックイン時間以降、ずっと待機しますか？ I haven't received a message from a guest who is checking in tomorrow. I don't know what time they are planning to arrive, so I'm in trouble. Should I wait after check-in time?... Latest reply by Paula

Hi this is very frustrating experience. recently I moved to San Antonio from Seattle for a job and I rented a Airbnb for a month before I rent an apartment. The place is ** near Pearl district/entire house. first of all it is a 4plex, not the entire house... Latest reply by Hari1724

Hello, I'm curious about experiences in hosting travel nurses for long term stays. What kind of rates have you offered them, and what rental prices do they often look for? I certainly understand that different locations and markets affect pricing h... Latest reply by Charlene326

Been superhosting for 3 years, but I am new to Bradenton/Anna Maria area. Our new property has been booked almost solid 90%+ occupancy… then April we have only 3 shorter length bookings. Is this normal for this time of year here in Florida? Slow down for ... Latest reply by Emilie

Is there a bug right now where last minute discounts are not applied? Latest reply by Emilie

Should/could I charge an extra fee for the use of my garage, esp for long term guests? Latest reply by Julie-and-Rick1