Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Guests booked for a 30 days and reserved 4 months in advance, with a non refundable policy. They are sweet and followed all rules. I would like to know how and if it’s even possible—to reopen my calendar for the last 10 days left. Thanks everyone for any ... Latest reply by Elisa

Airbnb states that it's okay one time, but that my cancellation policy kicks in if the guest decides to make a subsequent change. I lost $6,674 in earnings that I expected from that confirmed reservation booked 12 days earlier. Do you know of any docume... Latest reply by Rebecca

There is no contact host button on the listing. Please advise. I even entered dates and got no button to click. Latest reply by Shelley159

Left to right: King Bexley, Alonso, and Coogan the Terrible Hey all, I've been a dog-friendly host since I opened my Airbnb just over 2 years ago, and I think I've hosted over a hundred dogs at this point. I chose to host dogs because I have three of... Latest reply by Sonya81

I rented a room for a month in an airbnb that has 3 separate rooms rented that way. Once I got here it became known to me one room has been rented for two years to a person who has stalking charges, restraining orders, and property damage against them. Th... Latest reply by Joelle43

Hello Everyone, Warm greetings and best wishes to you all during this festive season in India! I had a small query. When guests already have an idea of the location (though not the exact address) before making their booking, why do some still rate the loc... Latest reply by Emilie

Hi everyone, II am now totally confused. Routinely checking payouts I found out that support refunded the guest security deposit. This was done not only without asking our consent, but even not informing us that the refund was made. The guest badly dama... Latest reply by Rebecca

Moved from UK to Australia. Airbnb doesn't recognise this and won't let me use a gift card that I've been given by my employer in Australia. They are saying there is no way to remedy this. Do I have to start an entirely new account? Latest reply by Rebecca

How can I block a guest from booking again? This is her second time booking and is looking for every little thing wrong, Complaining of a stain on a sheet the size of a pin head. Complaining about the TV, complaining about a very tiny hair she found on t... Latest reply by Emilie

Hello,How can I change currency? Latest reply by Emilie