Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello! I accidentally booked an apartment in Vienna for the 20-23 March, rather than when I was actually there..the 20-23 February. Leaving it a little late but if anyone is after accomodation for those dates, I am looking to transfer the booking. I booke... Latest reply by Daniel14400

Hi everyone, I have been on this app for 4 months now and I have not received any bookings. What could be the problem? Help me out Latest reply by Catherine3800

Help! My guest is trying to cancel. I asked her to do so right away and she waited over 24hrs. She booked outside of the cancelation time so should not have even been allotted a refund but I was willing to consider. Until she got very rude and started try... Latest reply by Emilie

how much should I charge for cleaning and extra guest [Title updated by Community Manager] Latest reply by Rebecca

I used Airreview extension to see how guests rate their hosts. However, that is no longer visible. Any one else having that problem? I uninstalled and installed again, but that did not change anything. Latest reply by Gerda64

Hey everyone,I wanted to hear from other Indian hosts about their experiences handling late checkouts. Despite clearly mentioning my checkout time in the house rules, sending polite reminders, and even specifying that a late checkout fee will be charged, ... Latest reply by Paras45

Hi ! I am a super host for about 2 years now! Airbnb issue a vat invoice for every singe reservation! Suddenly for only one reservation the system didnt issue any invoice for the hosting fee.Helping center refuses to help or understand the situation!Any t... Latest reply by Elaine701

Hello everyone, From time to time, unexpected situations are always going to crop up, such as your washing machine taking one look at the huge pile of washing and deciding to give up the go or your guests arriving much later than expected! You can’t pr... Latest reply by Rebecca2501

I have tried to find a place in Atlanta area for my five-day travel in December, 2023, but I ended up to reserve a hotel instead. The "facical" cost of five-night sleep for most of places was lower than most of outside hotels (not motels). However, afte... Latest reply by Rachel3167

I booked an airbnb and there are renovations being done on the balcony and the entire building. I was informed, but only a day before coming that I wouldn't be able to go on the balcony, but that's all. Turns out, the balcony had been demolished and is cu... Latest reply by Elisa