What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy
    Does anyone have a solution for the endless passing off of problems. Supervisor after supervisor closes a case when it is not resolved or say they will be back in touch and never are. I am on about my tenth supervisor over going on three weeks and have ... Latest reply by Kristin1768
    Hi Everybody, We're having a bit of an 'issue' ? with our listing, we have what seems to be an average flow of users messaging us asking to "come see the place before booking".However, these are new users to the platform, identities verified but only have... Latest reply by Goldie-And-Alexa0
    I've been hosting on Airbnb for a number of years and have also used Airbnb as a guest. I mostly have 5* reviews from both sides but it has occurred to me that it will be impossible for me to leave a bad guest review because if the guest expects a bad re... Latest reply by Paula
    Hello Airbnb Community, I've received an unexpected and upsetting email from Airbnb today informing me that my "Mexico City Art Gallery Tour" experience will be removed due to not meeting their standards. I'm truly devastated as I've poured my heart and s...
    I have a long term property in Fontana, CA. HOA rules prevent me from renting it out for less than 30 days. Airbnb was unable to retrieve payment from my previous guest and as a result they stayed an extra 30 days for free because I trusted them to sort o... Latest reply by Jennifer1897