Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello! I’d like to ask the community for advice on escalating a complaint. I recently booked with Hank in Shibuya Tokyo. I accidentally cancelled and wanted to immediately rebook for the same dates, but instead Hank is pocketing the money, using his cance... Latest reply by Helen3

Calling Airbnb is almost always pointless because there is a language barrier that doesn't allow clear understanding and communication. Airbnb needs to support hosts better.

I have a value priced Airbnb in Portland Oregon. 97203 zip. Price ranges between $58-89 smart pricing…unless I have days open closer to the current date…then I manually lower price. I am 4.97 rating and a super host since 2017. My issue: I have a friend w... Latest reply by Judy121

Why is my profile (email, password, phone number etc) still stored in your system?!I requested to *permanently* delete all of my details, history etc. Latest reply by Gerhard186

I have a guest who checked in October 15, and it is now October 29 The building management announced that there was an emergency leak and they need to shut the kitchen water off to all units in order to replace the pipes, for 2 weeks. During this time wat... Latest reply by Gina158

Hi there, We were awarded Superhost status at least 3 weeks ago, but it isn't showing up on our listing. Does anyone know how long it takes or if we need to do something to put it there? I reached out to their support and they had no idea. Many thanks, ... Latest reply by Joan2709

Hi everyone, I’m looking to increase my bookings and would love to hear what’s been working for you lately. Do you have any tips or strategies that helped you stay fully booked, like special pricing, guest messaging, or promotions that actually work? Latest reply by Melat3

Hi everyone, I’ve been hosting on Airbnb for a while, and I notice that even when I respond quickly to guests, sometimes reviews are still neutral or negative. I want to improve communication, make guests feel welcome, and increase the chances of getting ... Latest reply by Alex

The reservation was made by one person (Nancy) and she arrived with an additional person. She added the second person so he could get messages. She then left the next day and he has stayed. I also reduced it back down to just one person because there was ... Latest reply by Alex

Why are all listings (not just mine) blannk when I log in to airbnb.co.uk so I cannot see anything except light grey boxes Latest reply by Elisa