Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

We just opened our first Airbnb and was wondering how to increase bookings. We are The1840Loft of Ripley Ohio. This beautiful 3 bedroom loft apartment is wonderfully decorated and ready for bookings. We have had just one booking since we opened 3 weeks ag... Latest reply by Emilie

I have a request today from someone new to Airbnb requesting a one month stay or possibly longer. Is there anything I should be concerned about? Latest reply by Emilie

So I have been treated very poorly by the support ambassadors, even yelled at and hung up on and to make matters even worst i never received my payouts when promised, instead i would screenshot the information telling me when and how I wound be paid but e...

Can we publish again airbnb experiences. We operate commercially run and fully licensed sailing trips in Barcelona Latest reply by Rebecca

Has any of you ever been fined by the housing development because your tenant drank too much and ended up at the wrong house? Or for something similar? I don’t know how to make the tenant pay the fine. Latest reply by Emilie

I am writing to formally request immediate escalation of my case to a higher department. Regarding the previous case we discussed, there appear to be serious issues involving the ambassadors handling my situation. Their actions have caused me a financial ... Latest reply by Mike-And-Jane0

I am in search for a cleaning service for my Airbnb in Denver. Latest reply by Daniel2365

Hello all, Do you provide an additional mattress for your pack-n-play bed? Or do you use just the mat that is provided to wrap the travel bed in?Do you provide sheets?I do not want to provide either, for hygiene reasons and for safety/liability reasons. ... Latest reply by Joan2709

We are really upset at this point. We have current guest that has violated the house rules and has an additional guest that he never said there would be. Our property is a NO SMOKING property both inside and outside. We have video from the security cam... Latest reply by Joan2709

I sometimes don't know the best way to respond to reviews. Latest reply by Mi-Casa-Es-Tu-Casa1