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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Guest has left curry stains on a valuable sofa. Airbnb wanted a Cleaning Assessment report - fine, but then the runaround started... asking for a Business Licence number (not used in UK), had to be submitted as a PDF, had to have a justification why the s... Latest reply by Mike-And-Jane0

Myself and my wife have been host on Airbnb for many years now, we have over 100 five star reviews, recently we had a guest that did not read the listing stating the accommodation had a double bed and two singles, enroute to our place after us sending ma... Latest reply by Austin264

I am trying to relist my accommodation on airbnb , a room in my house minimum of 2 nights, but i can't seem to put in a 2 night minimum as it comes up as 90 day minimum. I am near Byron Bay NSW Latest reply by Emilie

Hello All,I have not experience this scenario before and looking for some guidance from the community. After recent guest visit we observed that guest has left 3 holes in the bathtub. These are on the wall of the fiberglass bathtub as if they screw in so... Latest reply by Emilie

I still have not heard from anyone. I can't do future bookings. and have not been paid for past stays. I'm forwarding your inquiry to a member of our team who can better assist you. Is a message I receivedThis is the last message received.Hi David,Thanks ...

I recently had 6 fully armed SWAT team member surrounding my home trying to apprehend a guest with 32 warrants for his arrest from another state. Here's the loophole I feel airbnb need to close to protect hosts (and in my case - the other airbnb guests I... Latest reply by Deborah265

I am very disappointed in the number of convicted felons Airbnb has put in my home. On 2 different occasions these felons stole from me personal property and Airbnb did nothing to help me. Who else has this happen to let’s file a class action Latest reply by Deborah265

Is the amazing views option really gone? This was one of the main reasons I used AirBnB over other platforms. Is there a way I can get it back? Latest reply by Charlotte1574

Has anyone else struggled with Airbnb when trying to remove retaliatory or policy-violating reviews? I had a guest for a one-night stay in peak summer. A few hours before check-in, she asked to park at the property early. I explained this wasn’t possible ... Latest reply by Karen114

I’m a Superhost and just went through the full appeal process on a review that contained inaccurate information. The situation is straightforward: My guest wrote in their review that I refunded $300.In reality, I refunded $500. Airbnb’s own records confir... Latest reply by Joan2709