Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I recently stayed in a place in London- the first two nights we couldn’t sleep because there was an undisclosed night club next door - and I mean dance club/hip hop til 3:30 am. i asked them to move us to another property and they did- that one smelled li... Latest reply by Courtney-Blair0

as a Host I am pissed off with Airbnb refunding my guest and penalising me without checking the matter with me as ahost the guest pretends not sending him the informations I called airbnb UK but they are only sorry and did nothing about it waht a shame on... Latest reply by Bhumika

If guest have 10 days reservation and cancelled on the 5th day, and reservation made 2 days before booking started. Is he getting partial refund for moderate policy? Latest reply by Marie8425

Can anyone clarify this please? We´ve spent hours reading the new law, but still are struggling to understand the requirement for a Season Let. I can see that advertising on an external platform is now limited to 9 nights, ie. 10 days and anything more th... Latest reply by Bhumika

Hi all, we are heading into peak tourist season in Varkala Kerala. Has any hosts seen Bookings Sabotage where bookings are made only for them to be cancelled at the last minute (suspect these are other local businesses and hosts). I'm a new host and suspe... Latest reply by Elisa

Guest with pets Latest reply by Marie8425

Hi, I have a guest’s claim which is unable to resolve. 4-5 different people contacted me asking for same details and ending up just forwarding to someone else. not sure how such a big company be so unprofessional? I am a superhost and even called the dedi... Latest reply by Chhabra0

Hello I need help because we keep going round in circles with Airbnb Support and then they don't respond. We are a company who books Airbnb's for our workers and up to last week, er were able to get Receipt/Invoices with our company details on. Now we can... Latest reply by Florentina35

@AirbnbCEO The petulance, your thinking you can take any market share away from the hotel industry while showing total disregard to people who made the mistake to patronize your idiotic delusion. Would you do yourself a favor and delete yourself.So you t... Latest reply by Mike-And-Jane0

I'd also like to see the total value of my bookings. How do I view this information in my dashboard? Latest reply by Ursula382