Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Last week, we accepted a reservation request from a guest named Jordan Chance. During his stay, Jordan violated multiple house rules and, upon departure, alleged that his privacy had been violated based on the following link: https://www.airbnb.com/help/a... Latest reply by Rebecca

Been 5 days going back and forth with at least 50 different agents, constantly promising help, but then send the case to another ** Agent who starts the whole process again the next day ** to looks at the history. I've talked to many supervisors, escalati... Latest reply by Natalie854

I preapproved a reservation without checking the dates carefully. Our current guest is checking out on April 29 and the new reservation begins on May 30-June 30. Our listing is set up for a minimum of 31 nights due to local ordinances. That means the enti... Latest reply by Helen3

Commenting on a review - how does your automatic translation tool work? I am o professional writer.I could tell you the difference between an Oxford comma, an apostrophe and an m dash and an n dash. but I have no idea how you can prove an online review i... Latest reply by Chippy3

Hi Airbnb Family, I’m Asghar Khan — Airbnb Host from Swat, KPK, Pakistan and CEO of A Square Properties, a real estate and hospitality brand based in Swat and Islamabad. At A Square Properties, we are passionate about creating safe, comfortable, and memor... Latest reply by A-Square-Properties0

I was notified about a month and a half ago by Airbnb that they gave me a $100 gift certificate to redeem on any Airbnb visit because I'm a Superhost. I'm now getting ready to travel and book my Airbnb, but I have no idea where to locate this inside the w... Latest reply by Mona61

Hi all,I would like to change the bank that Air BnB pay to for my bookings taken, could anyone guide me to where I can do this please? Thanks in advance. Steve Latest reply by Elisa

What are other hosts seeing regarding this sudden URGENT message that simultaneously locks your hosting calendar? Popped up on my account today, following a superhost notice. There was no prior email explaining what was going to be requested and wh... Latest reply by Elisa

Repeat guest who continue to throw parties, which is against house rules. The guest will have different people book the house for different one night stays. How can I stop this from happening? Latest reply by Vaudine0

Hello,How do I request the extra daily rate payment from a guest whi said she may not stay long? Instead since day 1 all 3 people are staying and no mention or offer of extra $ to cover the third person - what can I do? Latest reply by John5097