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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

Hello, I recently had a more than unpleasant stay with airbnb and thankfully was refunded for this. however in retaliation the host has also input a request for a refund for “damage and cleaning fees” which is bizarre because the accusations she is making... Latest reply by Patricia2526

I'm wondering if anyone has had this experience. I unfortunately had the recent experience of staying in a very dirty apartment which I couldn't get out off because there were no other options in the area. At the end of the trip, I wrote a very host revie... Latest reply by Lena7977

Ive had two really bad experiences with Hosts and that's all I need to know about Air B&B. Either they Bait and Switch at the last minute or never respond: One never responded: 1) 22 hours: I canceled my request because you never responded, Confirmation c... Latest reply by Mike-And-Jane0

If anyone can help with a resolution, this is what I'm trying to accomplish. During this years fall, winter, I'd like to offer 3 day minimum stay ...easy enough. However, this setting applies to my 2026 Summer Peak Season in June, July & August and I don'... Latest reply by Joelle43

The situation: The guest and his family spent several hours outdoors and sent me pictures of bug bites, I have a disclaimer in my listing about mosquitoes and no see ums (they are active in my area this time of year) and I provide bug spray. I reassu... Latest reply by Danelle21

Hi , we are looking for some help, from anyone, we run an air BnB in Ireland Our last 3 payments have not been paid It is a considerable amount of money And determines whether we continue to stay open or no, We have tried on each occasion to reach out to ... Latest reply by Tony2199

I must've made 2 listings for the same property. Now, I need to cancel both because as of Sept 1, a girl from our church is needing to rent it month to month but not sure how long. Just thought, I'd take it off permanently until she moves out. ... Latest reply by Alex

How do I change my card to a new one Latest reply by Elisa

Hello fellow hosts,I am reaching out for guidance regarding a difficult review situation.Recently, I had a booking where the person who made the reservation never checked in or stayed at my property. Instead, their friends stayed – which makes it a third-... Latest reply by Kedar14

I was an excellent guest, the Host agrees but the Host says they are no longer to leave a review because they missed the 14 days deadline. Is there a way to still leave the review? Latest reply by Tara0