Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi everyone,My boyfriend and I are new hosts in Airbnb and based in Oslo Norway.We are looking for advicefrom you more experienced host on a extra charges and as a consequence a bad review. Background:We recently had two guests who did not follow the rule... Latest reply by Rebecca

Should I be forced to refund guests who book non-refundable options to save money then just because they didn't bother to read the listing description they call Airbnb support to plead their case? It seems people use the non-refundable option only as a ... Latest reply by Joan2709

Have a few properties on Airbnb over the years and this is the first time I've had this happen. Today I have a guest who did a same day booking request for 3 days this weekend. I accepted thinking it was a standard booking as it didn't look any different.... Latest reply by Beredis0

i am getting error while doing airbnb booking using razorpay. Its giving pan validation failed. No help from airbnb as they do not understand this issue. Latest reply by Rudresh2

Hi , I have been trying to book a place in Europe but the reservation is not happening because inspite of putting my proper info of PAN and other details ,my PAN is not getting validated. I am not able to proceed further with the booking. Please help. Latest reply by Rudresh2

I am writing to share an extremely distressing experience with Airbnb's booking system. I am currently in Atlanta to be near my fiancé, who is in critical condition at Piedmont Hospital with a traumatic brain injury following a severe car accident. After ... Latest reply by Mike-And-Jane0

Hello, do you owners have same problems as we do,like guests are very nice and they come to spend their time with us, when they are in our place everything is top 10, no complains ,no regrets, many words of gratefulness ,but tomorrow there ... Latest reply by Sara-And-Rob0

I am having a problem now right now with an airbnb instant booking that came through outside of our required 24 hour notice period and for 1 night even though we have a 2 night minimum. We received a 1 night booking request yesterday for tonight (new year... Latest reply by John5097

As hosts, do you usually offer sheets and towels included in the accommodation? If so, how do you add payment for it? Latest reply by Elisa

Keeps saying “update your trip details to get accurate pricing” Latest reply by Elisa