Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

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So a rental was canceled 30 minutes after booking. The user misread the dates. The airbnb and host is refusing a refund but has reposted the listing for the date. And is refusing to message the renter. Talking to you ** in Topshsm Maine. **[Name hidd... Latest reply by Mike-And-Jane0

Is there anyway to help get airline passengers into our listings quickly? To be transparent, I paused my listing awhile ago but would be willing to open it for folks being shuffled around at airports. Latest reply by Charlotte1159

Hi everyone, I recently tried to book a place for my long-awaited travel in the UK(after 2 years of no traveling) over the new year, but my booking got rejected due to "higher safety risks such as parties".I never had this notice before and also never he... Latest reply by Mike2969

Hi, Since the new changes I've been having issues with 'Trip Length' and 'Length of Stay'. It is now a lot more difficult to set trip length. Previously it was in the side panel and easy to change and see the trip length setting for any date. Now there ar... Latest reply by Rachel13

Guests booked for two people sharing one room but then messaged asking for 2 car parking spaces? On arrival they signed the registration for 2 guests sharing one room but asked for a second set of keys. On departure two bedrooms had been used, all the tow... Latest reply by Gifty5

Hello fellow hosts, I am asking for your collective advice here on how to approach the following situation. I have had wonderful guests, but this latest guest has really challenged my ability to give her the benefit of the doubt. I have been extremely ac... Latest reply by Paula

I have a guest that has been flagged as a potential problem, but would like to speak to another host that recently gave them a bad review to understand what the issue was. I can see the name and profile pic of the host reviewed but how do I go about conta... Latest reply by Kristina493

I got an inquiry today from a lawn care company telling me how I should hire them. I called Airbnb and I got even more furious! What the person told me was that she will document the “incident “ and I should do a FEEDBACK, I told her instead of making m... Latest reply by Eric5317

I LISTED MY PROPERTY 6 MONTHS BACK ...BUT NO GUEST IS NOT STEPED INTO MY PROPERTY.. HELP ME TO GET GUEST FOR MY SUPPORT Latest reply by Bhumika