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Hello - I’m currently staying in an Airbnb in Madrid, halfway through a 2 week stay. Yesterday, the bathroom light went out while I was getting ready. I messaged the host about it, asking if it could be fixed. Then the light came back on 20 minutes later.... Latest reply by Huma0

We booked 6 nights (Jan. 12 - 18) with a host where within the first 12 hours, we had a long list of things that didn't meet our expectations. Some little, others not so much (no climate control in the unit, bed with 6-12" sag, no access to pool and spa a... Latest reply by Fred13

A number of neighbors banned together to file a lawsuit against an AirBnB listing that was exclusively for large events. The situation was so bad that the judge actually banned the property and its owner from operating a short term rental and banned it fr... Latest reply by Fred13

While staying in a St kilda property via Airbnb, we were charged 13 days after for a damage reimbursement of 5k gbp. When we first arrived there was a clear sense of wear and tear around the property from what could only be previous residents/the building... Latest reply by Huma0

I stayed in an apartment that said that had Wi-Fi, but when I got there, it didn't work a single day. I almost lost my job because of it. I had to leave 2 weeks earlier than expected of the apartment. 1. I requested a refund for 50% of the stay, the host ... Latest reply by Huma0

I posted before about the problems of some guests being given 24 hours to pay, after they have made a booking (so it isn't confirmed) I don't understand how this can happen , since every booking I made on AirBnB it wasn't confirmed until the credit-card... Latest reply by Huma0

Hello!I need some advice. A guest who made a reservation in November for the period from February 6th to March 6th now wants to change the reservation for the period from March 11th to April 11th. I don't feel comfortable about losing the reservation in l... Latest reply by Pat271

My friends and I stayed 5 nights at this house up in the mountains. I thought I had packed my wallet away on one of my sweaters and didn’t want to unpack again so we checked out thinking it was in my luggage. Once we get home we searched for my wallet and... Latest reply by Huma0

Despite the overwhelming amount of poor reviews I am hoping that I am missing something here. I do not care if the building is a lakwhouse, cabin, dammusi, riad, top of the world, or whatever other pointless structure design. I just need to see what is av... Latest reply by Fred13

I am a host who is so upset! I just found out that Airbnb did away with the green checkmark on guest photos to indicate their identity is verified. Then to make things worse guest are able to “verify” their identity with Facebook instead of a government I... Latest reply by Rick4645