Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello ! I was contacted by a guest who would like to book our property but is blocked by Airbnb. I also got an automated message from Airbnb saying that the booking is blocked , the guest won't be able to book because the system has detected it as high ri... Latest reply by Helen427

My last minute instant book guests showed up last night with two small kids, 1 and 3. Their reservation was for 2 adults, no mention of kids. My 2nd floor space is not kid friendly and my listing notes no kids under 12. We have ungated stairs, a balcony a... Latest reply by Robin4

Do you feel it’s a normal July or there is less tourism? can’t wait to have my first guest but nothing so far Latest reply by Kia272

Guest made a reservation for next month and sent a change of date request for tomorrow but Airbnb doesn't let me accept the change. What can I do?? Latest reply by Bhumika

Can my guest make bookings only and pay at the property? [Title updated by OCM to make it relevant to the post] Latest reply by Mis-Candis0

2023 Latest reply by Bhumika

Hello, Newer host here. I have a guest who violated one of our HOA’s parking rules. How would I approach requesting funds from the guest to pay the fine? Latest reply by Karen114

We are getting many bookings through VRBO but non from AirBNB. We don't know why. Latest reply by Lorna170

What an absolute disgrace! AIRBNB has been giving me the runaround about a top up amount that was due 4 days ago. The guest who checked out early ended up cancelling their CC and AIRBNB has been telling me that they have to first 'investigate' even after ... Latest reply by Elisabetta494

Hi everyone, I've created a software bot to send messages to guests using their Airbnb email. Every time I would send an email to their Airbnb email, the message would appear on the message system in Airbnb itself. This way, I was sure the guests were rec... Latest reply by Ronak13