Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

My guest asked me to extend her month stay for another 14 days, for free. She said she didn't have anymore money or nowhere else to go, and she needed 2 more weeks to figure it out. I respectfully said no. So she got mad and ran up my electric and water ... Latest reply by Michael6258

how to set up my checking account so i can get pay ed Latest reply by Elisa

My son booked an AirBnB (that I'm paying for) about 2 months ago for 3 nights for a small wedding of 30-40 people in April. It is a large 8 bedroom house with several acres of land that specializes in events and even has a gazebo for weddings. The weddi... Latest reply by Mark5920

We had a guest book two separate week stays during our busiest month of the year, and cancel both shortly before the cancellation deadlines. Our preferred settings allow instant bookings, and we don't want to change that. How can I prevent this particular... Latest reply by Alex

So I own an Airbnb that is connected to the main house of mine. I drive a Prius so it charges at night and I have specified in the listing there is no parking in the drive way. The driveway is where I park my car and my families car, doesn't block their a... Latest reply by Elisa

I have 1-2 reviews which just seem very inappropriate because of the language and intensity of the words used by guests it just feels very bad Would it be okay if I can share the content in the reviews to seek opinions of other people in the community, w... Latest reply by Helen3

I've had more local people recently, who either have no reviews or maybe 1 review. They say they just needs some time away, or maybe a staycation. Or something. But then they spend the whole time drinking (I'm in northern Alaska). I don't want my Airbnb t... Latest reply by Rebecca

I had the worst experience of my abnb life in the last 15 years. A couple made a reservation. They parked the car and came into my house without any luggage. So i asked them where are your bags. They said oh they just wanted to see the place first. A... Latest reply by Rebecca

I had a guest who had booked the month of December, 2024. We have a strict cancellations policy. She arrived, found some dust in the place, primarily on the back of a wall hanging and canceled the month. I responded to her immediately and offered to remed... Latest reply by Emilie

My daughter is staying at an air bnb in Florida she thinks there is a gas leak what do I do Latest reply by Rebecca