Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Good dayI am new to the Airbnb program. We had a quest that stayed with us and his payment shows as "on hold" on the portal. What does this mean?RegardsShirma Latest reply by Shelley159

Hi I made this booking for my friends it’s to stay at the Garden House RAFINA on the 27/8/25 on my account their names are ** but the email that I entered was my friends which is ** this booking was made on the 24th I thought she would have got confirma... Latest reply by Kia272

Guests often request one and I have been reluctant to buy it because of liability. There are often recalls and they can collapse if not put tougher properly. It might break and I will not realize it. Thoughts? Latest reply by Sherry509

Trying to resolve an issue with a stay where we cancelled as Guests and were refunded due to the unclean conditions and inaccurate listing (location incorrect, number of rooms misadvertised, soaking wet bedding upon our late checkin, broken shower — a tot... Latest reply by Rebecca

I didn't realize my settings were on "instant booking" instead of "message me first" and I had to refund a guests stay because I wasn't ready to host that night. Is it possible to get the rest of my money back from airbnb for a stay that never happened? Latest reply by Özhan1

I have 10 units apartment at the same place in Dar es salaam .... it two bedrooms and three bedrooms all are at the same place with swinging pool, gym sea view .... near mwai kibaki road Latest reply by Rebecca

hello ! can you tell me - when a guest asks a question and airbnb offers you to pre approve/ decline, do you have to respond to that action? I was told that it would affect your superhost status if you do not respond to that action? i am of course... Latest reply by Emilie

I'm trying to link my Airbnb calendar to my work calendar because that is the calendar I use to manage my schedule (including my personal calendar) but there's no link in the Airbnb calendar connect calendars page to copy. See screenshot Latest reply by Emilie

Need support for airbnb in mexico city , payment issue Latest reply by Emilie

For some reason I don’t see the travel option? Latest reply by Emilie