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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

I have an upcoming guest who just asked this and estimates it will cost "10-20 dollars" for the car to charge during their stay with an offer to reimburse. This is my first such request. We do have an outdoor outlet but its nowhere near where the car woul... Latest reply by Inna22

I've had some guests recently that booked the room and told me that their check in time was later to what i set on house rules Now i was able to accomodate this and everything was smooth, but it was possible because it's august and i don't work What to ... Latest reply by Helen3

First time that a guest hand washed their undergarments and left them to dry on the patio with plain sight. I share a patio with guest and ourselves, if I have friends over they will see this. I am disturb by this. How does the community handles something... Latest reply by Gwen386

I am having an issue with people smoking weed inside the unit even though is against my policy. I am stricly no smoking in my unit, the no smoking policy is on my web page in bold letters, I have a sign inside the unit with pictures of no smoking nor vap... Latest reply by Miriam245

How do you handle initial and final contact with guests? Our ABB is in the house next door to us, and our check-in instructions make it clear that we're close by. However, especially given Covid, some guests value the keycode process that enables check-in... Latest reply by Hal3292

A few days ago, I had a reservation but the guest never arrived, and sent a message informing that instead of himself, someone else would arrive at our appartment without giving any further info such as the name of the other guest, or even an expected ti... Latest reply by Timo592

I have a guest who didn’t return keys of apartment and also didn’t return remote control for parking gate and fob for amenities.my condo charges $250 for all those items.I start a complain thru Airbnb, and they don’t want to pay. They got me in circles, a... Latest reply by Sudsrung0

I was just curious if anybody prefers reclining sofa/love seat or regular sofa/love seat in their living room? I do host families and dogs. Latest reply by Lorna170

I AM A HOST. I keep getting repeated requests from a guy, seems to be chinese, who want to rent the house for several months at a time, but is fake. Airbnb has already deleted his accounts as spam but he keeps creating new accounts!!!!! I AM AFRAID of th... Latest reply by Emiel1

I had an unusual event with recent guests. When I went into the home to clean after they checked out, I noticed several pieces of art missing from the walls. As I was walking through the home, trying to find where the things were, I received a message fro... Latest reply by Anonymous