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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

... ok, so I am still baffled that a potential guest CANNOT simply ask a host a question without making a reservation request that the host must then decline or accept. All requests I receive now, I have to actually respond & ask the person if they reall... Latest reply by Sarah977

A troublesome guest chipped my expensive countertop permanently damaging it. I also had a deposit. Guess what AIRBNB’s decision was? I’m sure you’ve guessed it. They said it was a result of normal wear and tear. You gotta be kidding me!! This is after th... Latest reply by Juan63

I actually have a hosting question! Not a complaint! Cheers to that!Each of my houses has a table that comfortably seats 6, can squeeze 8. I guess you can always try to pull a chair to a corner as well. Since I host larger groups, how many chairs should I... Latest reply by Luana130

Hi community. We have just received our guest, she has booked for 30 nights. We live in an upper class neighborhood with amazing view over the fjord and close and wonderful neighbors. We priced our guest house a little low to quickly get som good reviews ... Latest reply by Anonymous

Hello hosts! If you have multiple properties and consider your listings to be environmentally friendly, what do you do to make sure that you are sustainable and responsible? Have you had positive or negative reviews from guests bc of that? Thanks! Yiwei

guest check out was yesterday(im in london) and he didnt extend reservationalso, he said he doen't have money ( he is not saying he will pay , he doenst have money ,and he cant pay any" and also he said i cannot evict him due to corona virus until 18th ju... Latest reply by Helen3

We had guests book our basement apartment for three days. They came at midnight the first night, which was strange, and then seemed to leave early the next morning. We've not heard a peep since and their car is gone. It seems like they checked out. We hav... Latest reply by Steven974

I had a rough Saturday night --- I had a late flight cancellation and lost my phone in an uber. I booked a place in Dupont Circle in DC at around 10 pm. I apologized for the last minute booking and explained I had travel problems AND had lost my phone tha... Latest reply by Luana130

I am curious if anyone has ever experienced “that guest” who, upon arrival at the guest room or residence, began looking for problems by moving furniture away from walls, checking behind and underneath beds for dust or any other item which could be called... Latest reply by Nanxing0

Apologies if this is in the wrong place but this is my first post.I am due to stay in Cornwall for nearly a week from 11th May.It looks like I will have to cancel although I hate doing it.Going through the cancelling process I would need proof of the Govt... Latest reply by Roy621