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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi there Originally here in the UK we took away all 'collateral' such as books, cushions, throws etc from our private room Does anyone know if it's now OK to add these items back into the room? Latest reply by Alison675

Hi there, I only have six months as a host so many things are new for me. This Sunday afternoon, the internet service was down in our property and unfortunately, after we personally went to the property and tried to fix it calling our provider, the intern... Latest reply by Mark116

Is it possible to send exact location from Airbnb chat?In recent reservations I have been asked to send to my guest the exact location in the chat of the App, what I have to do is send a photo of a screenshot of other apps or Google Maps.Is it possible? Latest reply by Helen744

Hi Everyone, We are a month into our ABB listing, and have had our first "weird" guest situation. Not a big deal in the grand scheme of things, but our 4 guests, who were booked for 3 nights, went into our storage bins under the bed and took out another f... Latest reply by Ashley1281

Hello, folks, Sometimes we want to plan our cleaning schedule or handyman repairs ahead of time. It just makes it easier for us to plan other activities for our day accordingly. What do you think is appropriate in asking the guests ahead of time wh... Latest reply by Tom121

Hi All, We are new to hosting on airbnb, just made our listing available in December 2021. We just host part time, and have had about 10 guests so far. Some of them have been great, but some have been not so great… The biggest issue we have encountered is... Latest reply by Sarah977

we have a military person requesting a discount because his per-diem is lower. does airbnb offer any discount for military personnel? i am aware i can give him a discount from my end but i don't wish to do that since my price is already discounted. ju... Latest reply by Sybe

How do you handle messy untidy guests...? I have a guest that has booked for 3 months, we are one month in.....and they are so messy, untidy and don’t clean up after themselves despite several attempts and discussions and text messages. Literally leaving ... Latest reply by Linda356

Hi All, Tell me I've just missed it because it's a no-brainer that hosts should be able to provide guests with a quick link to the House Manual (and not the text contents of the House Manual in an Airbnb email.)Where is it? We can send the nice Guidebook ... Latest reply by Basha0

This is disgusting and even more so when you are now the target of a claim. The person involved took two clocks - one a JBL clock with Bluetooth which we placed on the fridge in the kitchen to be used for the speaker function and a small simple clock in ... Latest reply by Catherine-Powell