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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

This is just a vent -- I don't think there is anything I can do about it The new Superhost criteria seems unfair to Long-Term hosts. We will lose our Superhost 1st April due to the following new criteria: Host 10 stays in the past year (or 100 nigh... Latest reply by Max2111

I have been asking my post-covid guests to strip their beds when they leave and put the linen in a plastic bag I have provided for them. Nobody has refused, until yesterday, when the guest refused because she might get covid from the mattress or pillows. ... Latest reply by Angela3008

Здравствуйте, я из Казахстана, но ввести свои данные в банке Казахстана не получается, выдаёт ошибку, что Российские банки не принимают их платежи. Кто как решил данную проблему или всё еще не решений? Hello, I'm from Kazakhstan, but I can't enter my ... Latest reply by Emiel1

Good day, I was wondering about something. We have guests we are hosting in the city and were wondering if it would be rude or out of place to ask that they not run the air conditioning if they are not in the apartment or maybe ask that they run it on ene... Latest reply by Zsolt32

We are new. We are dog friendly, but ask that guests let us know upon booking as a courtesy and because pets are an additional fee. This is stated in our house rules. Our first guests (checking out tomorrow) brought a dog and didn't give us a heads up. We... Latest reply by Helen744

please be careful with Hossein, who makes every day, the same time, an inquiry, I approve the enquiry but Hossein let my approval expire, without a notice about what makes for him difficult to travel.He looks like kidding me. On the other hand, I have set... Latest reply by Digna10

It doesn’t happen often, but occasionally people take things. Usually it is something lovely and special that I like to have in the Airbnb apartment or in the garden, such as a crystal pitcher, a linen tea towel, a little garden art piece etc. Sometimes I... Latest reply by Huma0

Hope everyone is well. So we just had our first bear on the property and has been a frequent visitor to our front door. We have guests staying this weekend. Are there any Guidelines regarding this other than notifying the guests about the bear siting in t... Latest reply by Lorna170

Hello fellow airbnb hosts! I live in a tourist town, and my guests usually stay for a weekend/mini holiday to visit the attractions here in Wells, Somerset. With that in mind, should I make (not change) up their bed if they leave it unmade, while they're ... Latest reply by Leslie766

CLSF-00982147I have a house for extended stay guests. Each guest has a private suite and community areas are shared. One of my house rules states that "If any guest at the home reports that they feel the community areas are not clean, the host will have t... Latest reply by Catherine-Powell