Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
How do you set up a required message your guests have to answer before they can book? I saw this feature just yesterday when I booked to stay out of town.
Latest reply by
Immovable-Equity-Investments0
I had a guest stay for 4 days in my 2-month old AirBnB studio I have been renovated for the last 12 months on weekends to my perfection.
The second day of her stay I smelled this strong sweet odor coming through the HVAC that also serves my separate livin...
Latest reply by
Andre12327
Hello everyone! We have a cultural project to help travelers abroad with local advice. Please visit us to share your experience. www.DoAsTheyDo.com Locals know best: Do as they do.A straightforward, crowd-sourced, and centralized source of essential cultu...
Latest reply by
Huma0
Hi there, any help appreciated.
Me and 13 friends were staying in a villa for 5 days. On day 3 the water stopped coming out of the taps. We couldn't wash, clean, drink tap water, use dishwasher, flush toilets, etc.
Host said that he was trying to deal...
Latest reply by
Natalia1186
I love my Smartphone function "Do Not Disturb" in the night...But I am asking myself how other hosts deal with the situation that guests may have a severe problem, e.g. loosing their keys and need help in the night to get in to the rental place.Are you al...
Latest reply by
Gwen386
Hi everyone,I have only been renting my flat over the Fringe festival in Edinburgh and so far everything has gone smoothly until my current guest. To recap - communication was okay until she checked in. Then nothing, not a word. I then received a message ...
Latest reply by
Helen3
Hello Airbnb Hosts! -
I have been an Airbnb Superhost for years and try hard to maintain Airbnb's minimum Superhost standards. But Airbnb does not do enough in return.
Lately, I have had SEVERAL reservations where more guests arrived than stated on th...
Latest reply by
Robin488
This is just a vent -- I don't think there is anything I can do about it
The new Superhost criteria seems unfair to Long-Term hosts.
We will lose our Superhost 1st April due to the following new criteria:
Host 10 stays in the past year (or 100 nigh...
Latest reply by
Max2111