Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

I saw alot of complaining on here and twitter about the new automated review dispute, the guests who don't show up at all then next day they ask for full refund and when host decline they leave one star review and the response to review dispute come short... Latest reply by Joanne844

How can you add notes to a booking or blocked nights from the app with the new update? The only workaround is if You can open the airbnb website (from a computer), go to the long calender vew across the top, scroll to the dates, select them, then add a... Latest reply by Joan2709

How come guests who never showed up and then next day they demand full refund and send insulting messages calling host hungry person and then leave 1 star review that upon filing the removal form I received automated response saying that review follows po... Latest reply by Magy6

Hey guys, I just had an horrible day due to a guest who was trying to stay with more people than he booked for. After I found out he tried to cancel (which was not possible) he harassed and intimidated me during the hole day through messaging. I tried to...

Hi Everyone, My name is Asceline, and I'm a cohost working with Rikoya. Since we recently had to start over, we're hoping to get connected with a free Superhost mentorship opportunity.I've heard that Airbnb may offer a way for new hosts to be paired with ... Latest reply by Bhumika

I have made many phone calls to your Airbnb, and from the last phone call, they told me this case is closed because the case was closed earlier, and this host did not provide full evidence. They told me the reason why I am keep receiving emails from Airbn... Latest reply by Bhumika

En route home from a lovely trip, I wrote a great review about my experience and then was prompted to send a private message to the property owner. Did that. Last night, I get an email from AirBnB reminding me to review. Uh, I reviewed earlier that day! D... Latest reply by Bhumika

Hello there - I have a host in Italy who has great reviews but they are asking us to upload our passports (our family of four is traveling) to their site and I am wondering if I am required to do that, or can't Airbnb (who I definitely know and trust) sha... Latest reply by Angela1056

I have just received a 7 month booking from Stellar Corporate Housing. Has anyone dealt with this company or know their credentials? They have booked it for a client whose identity has not been provided. Is 3rd party booking permitted by Airbnb? I am feel... Latest reply by Elisa

I booked a few months at 14400 piccea fort pierce. The listing says her name is Cindy but when I look it up a Laurie lives there. Please let me know if listing is legit Latest reply by Elisa