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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello - 16+ attempts with the customer service team, let’s try this community board instead. Summary - I own a house listed on Airbnb. I hired a local agent to manage it. We have parted ways, now Airbnb is refusing to remove her as the listing host. ... Latest reply by Joan2709

NIGHTMARE EXPERIENCE AND HOST. We discovered a bed bug infestation in this unit after my friend suffered tons of bites all over her body. We reported this to Airbnb support and the host immediately & the host simply responded with “we apologize” & has gho... Latest reply by Helen3

I had to create a new account because my email had recently changed. That said, I found a cute little get away for my wife's birthday and had it all set up. Upon checking my account, I could no longer find my trip. I went through and even lost all the mes... Latest reply by Kia272

Hello, My name is Daniela and I've been on Airbnb for almost 3 years. I run 4 anouncments and after all this time I can say I have a lot of experience dealing with all type of situations and guests. Three of my airbnbs are located in the same city and re... Latest reply by David13237

We have had only one guest book with us for last year June ,since then we haven't gotten any other booking. Could anyone advise us as to why this is happening? Latest reply by Martin5962

My name is Nathan * and my wife’s name is Abby * We live in Gulf Breeze Fl. Which is right next to Pensacola Beach. We have an Airbnb in Morganton GA which is 20 minutes from Blue Ridge GA. We have been hosting since September last year. It is tucked do... Latest reply by Nathan4164

I had the worst Airbnb ever I’ve ever had last night. When I searched it the listing showed good reviews but after checking in & seeing how disgusting it was I went back to the listing & found I had to search the bad reviews. Yep, they were all there. Wis... Latest reply by Helen3

Здравствуйте! Во время оплаты просит индекс - это что за индекс _______________________________________________________________ Google Translation added by Community Manager: Hello! During payment it asks for an index - what is this index Latest reply by Elisa

I was overcharged $140. On my payment page, I confirmed a TOTAL payment of $772. This total included a service charge, cleaning fee, and taxes. My bank was then charged $912. In the time my payment was processing, Airbnb changed the nightly pricing of my ... Latest reply by Joan2709

This one bugged me, so my rant.I had a seious but minor medical emergency yesterday.I , also had a Guest checking in.I had confirmed with the Guest he could comfortably check in by 7 pm, my cutoff.I am with my neurologist, in the afternoon. The doctor wa... Latest reply by Joan2709