Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi everyone! Hope you're all doing well.I'm Soni, a Superhost and Co-Host in Berat, Albania. I personally host 4 properties and co-host around 50 properties in town.Recently, I faced an unusual situation where Airbnb admin canceled 66 reservations across ... Latest reply by Sulo4

I got a guest who thought she got a charge for the night and she didn't, then she thought (I assume under drug influence) that we did not refund her money. Wrote us a "revenge" 1 star review. When I called support to have that review removed as support ca... Latest reply by Welcome-To-OC0

Hi Airbnb Community,I wanted to share my recent experience as a Superhost and highlight a serious concern about how Airbnb handles unfair and retaliatory reviews.A guest, Tamara, recently stayed at my listing and left a review that was not only misleading... Latest reply by Ayoub57

I only need 1 day after our cabin is booked to clean and set up for the next guests, but the only option is one day before and one day after. Does anyone know if I can change this so it only blocks one day after the stay? Latest reply by Elisa

I need bookings Latest reply by Elisa

Hello,I recently stayed in an AirBnb as a guest and discovered it had bed bugs by waking up covered in bites. I took photos as proof, immediately told the host and asked for the room to be cleaned. He was extremely reluctant to pay for fumigation and did ... Latest reply by Joan2709

I have asked once before with no answers. Can Air B&B be clothing optional? Being a nudest, I would prefer people with like minds staying in my home. Any input? Latest reply by David12139

How do others manage their bookings when they don't live on site? Our listing is on our property, but we have never had anyone stay when we are not home. How do others do this? Latest reply by Alex

I'm MsJoy from Jhb South, South Africa I love reading, praying, watching movies, travelling and meeting new people. Latest reply by Alex

Did you log in from a new device?We noticed your Airbnb account was logged into from a new device. If you didn't do this, review your account now. If this was you, you can safely disregard this email.WhenThu, Mar 27, 2025, 10:13 PM UTC WhereSt. Helena, Un... Latest reply by Alex