Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

It’s always good to look at guest ratings and decide hosting- but the Airbnb market is fast expanding there are many first time enquiries too. Are we prepared or does Airbnb prepare guests what to expect and what could not be possible on airbnb stays?Firs... Latest reply by Rebecca

translation for certain messages not working either on PC or iphone. this is for "How to get inside"whichb only shows in spanish Latest reply by Rebecca

We used to have bookings at least once a month. The past 3 months no bookings and none until middle December 2024. Please advise what I should change. Latest reply by Rebecca

1) The lack of hygiene in the building is a serious concern. The presence of a dead rat near the staircase not only creates a terrible smell, but also poses a potential health hazard. It is essential for the management to promptly address this issue in or... Latest reply by Philip3765

hi,there are some guests who want their money back because self-inflicted damage ruined their visit. They say the apartment is missing items that I have not said are in the apartment either (slippers).when they wrote this, I told airbnb that they themselv... Latest reply by Gabriel5241

Buongiorno to all, today Wheelhouse announced that they have an official Airbnb integration! Apparently their service covers also Venice Italy where I have my unique listing. I'm currently using Smart Pricing but wondering if it would be worth using Wheel... Latest reply by Andrea6232

Below lies the VERY LONG saga of 24 hours in the life of an ABB host when clueless guests invade your inbox with nary a clue about how to travel in the adult world... Read if your inbox is less exciting. Please advise if you're able. Thursday 1233 ... Latest reply by Claire2428

Hello there, We are looking for ideas/ advice before we make a move. Our last guest group booked a reservation for 7 people. Our house rules state that each guest exceeding 6 people, must pay a per night surcharge to a maximum capacity of 8 people. ... Latest reply by Claire2428

My guest arrived today, late and said she couldn’t find the house, I had sent simple directions and photo of house. I told her she was 2 mins away she turned up an hr later, saying she was fuming and thought I should have picked her up. I showed her room ... Latest reply by Claire2428

I stayed at a place Friday to Saturday. It is now Sunday afternoon. I sent the Host a message saying I was leaving soon and that a cord on a shade broke. I see that she read it,but never replied back. We were in communication all the way up until that las... Latest reply by Connie580