Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I manage villas in Bali and I would like to hear from other hosts who have been through something similar. A guest stayed 7 nights as part of a group booking. He was in constant contact with our team throughout the stay, with frequent requests at all hour... Latest reply by Mike-And-Jane0

Hi I’ve been hosting for 2 years now in a single private room in house situation and have experienced a handful of guest close the blinds in most of the rooms. It doesn’t bother me! but I’m confused on why they do it mostly. Any ideas? Latest reply by D167

Hi all, We’ve been on Airbnb for some years and never had a single issue with any guest. Until this week. The guest checked in, then said that the bed had broken. also complained about a number of other minor issues. We went and fixed all the issues, no... Latest reply by Shelley159

What's going on I am trying to book a room and time is of the essence! I am using my number to book using my Affirm account debit card. I need you to fix this now! Richard **[Content removed in line with the Community Center Guidelines] Latest reply by Paula

A guest has cancelled her booking but her booking still appears on my calendar so it' s not open for other bookings Latest reply by Paula

Can’t seem to leave a review for the guest’s that checked out earlier today. No message with review link was sent for today’s guest Latest reply by Emiel1

One my guest is trying to cancel their trip due to difficulties to travel to Bordeaux because of fires.My hose is in Carcans and travel should not be an issue. Mu cancellation policy is strict.Do anyone else had the issue? Latest reply by Helen3

Hi all,Just sharing this as warning. Still a bit shaken but luckily Airbnb helped me and cancelled the booking. Had a first time booker from allegedly Dubai. I accepted and he immediately started to ask things like what is your favorite dish (?!) and aske...

Question for anyone who may know. We have a pool and we are located in the Midwest. It will start getting cold in September here. I have potential group asking about a heat pump to be installed in the pool. I don’t mind paying for a heat pump but it’ll co... Latest reply by Shelley159

Hi Forum,We're new to hosting and our 3rd inquiry comes from a person who wants to book 16 nights. What extra precautions can we take/requests can we make to ensure this potential guest is legit? Latest reply by Patricia2526