What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy
    Just wanted to pass along something crazy currently, and will keep people updated. TLDR: This week AirBnB mistakenly refunded a guest the full amount and $2685 host payout for my LONG TERM - STRICT which was booked in November. This is 100% payout for fi... Latest reply by Bhumika
    Hi thereMy guests were booked in for 2 nights but checked out after one night. I was away in Spain so didn’t realise until my return the day after they were due to depart. They had left everywhere clean and tidy and so I posted a positive review on them. ... Latest reply by Lorna170
    Hi I asked a guest to reimburse me for damage in my kitchen. I thought it was caused by them. It turns out that the dishwasher is faulty and that they may have been a bit rough pulling on it but that it can be fixed easily. I now want to cancel my request... Latest reply by Joan2709
    I've just disembarked from an infuriating merry go round with Air bnb CS about THE MOST straightforward question. I am a host with about 10 years experience. Over the past year or so, I have noticed that Airbnb customer support has become basically useles... Latest reply by Melissa2867
    I've been hosting on Airbnb for several years and am a longstanding Superhost. I am very disturbed about recent posts on social media about the co-founder. I'm actually disgusted with him and his choices, but I do acknowledge that he has a right to make t... Latest reply by Donald433