Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I received a request for a booking but didn't realize it until the request expired. The person resent the request but I declined it due to it being booked on another platform (I did not have the two connected at the time). Airbnb automatically blocked th... Latest reply by Mike-And-Jane0

I'm about to become a Super Host with this coming review. I'm curious to know if I should increase my nightly rate? I'm also curious to know, from other Super Hosts, if have you seen an increase in bookings? Do you know, by any chance, if guests actively... Latest reply by Zaki46

I had a guest inquire and their name said "V". When I told them they needed to get verified before I would discuss booking information, their name changed to "E". How is this allowed on Airbnb with/without verification? I feel like if you can't put y... Latest reply by Fred13

Where is this home? I am interested but cant find it anywhere? Thanks! Joey  Latest reply by Bhumika

Hello. I saw many comments unfortunately only after I have transferred the money. I was very busy to check although I had some questions and doubts. Then I came across with this one https://community.withairbnb.com/t5/English-Language-Archive/Rental-Sca... Latest reply by Bhumika

Trying to book an Air BnB while i travel to Anchorage to deliver my baby, i currently have a new account that will not let me book due to the blocking of a "Potential Partying Risk". I have called the Support number for a week and each time was told i'd b... Latest reply by Pat271

Hi everyone. I've noticed that in many cases when I travel, I don't receive any info or get any guidelines from hosts, before my arrival. Now, I am host also, and I decided to create and design a professional guidelines for all my guests, so I can send it... Latest reply by Bhumika

I am trying to pay a money request from the host for additional taxes that the city of palm springs collects. I keep receiving the error message: Something's no quite right. Please go back and try again. My payment methods are up to date. I cannot send mo... Latest reply by Ryan3028

We just got a booking for 31 nights, the guest received a "monthly Discount" show in the price details. The discount was $10,000 off of a $14,5000 stay. Customer service is refusing to cancel the booking without either charging a $450 penalty or blocking ... Latest reply by Jenny

Hi, I just cancelled my reservation and saw that a refund has been issued. However the method that I used ( credit card) to book the accommodation has been cancelled because my credit card was stolen. Has the reimbursement gone through and if not can I pr... Latest reply by Quincy