Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I just reserved an AirBnb in Rome. The host shared with me these additional fees. - City tax of Rome: 6€ per person per night- Hotel Standard fee which includes Final Cleaning/Bedding/Towels/Toiletries: 70€ as a single flat rate for the whole stay (not pe... Latest reply by Angela1056

i have not got any booking for my two ,istings from long what action should i take Latest reply by Mary5479

I don’t understand Latest reply by Paula

My home on Airbnb isn’t on the map and I don’t understand why. If I or my friend or husband can’t see it, no one can. This is frustrating and sad. 1 month and only 1 booking. We may lose the house. Does anyone know how to fix this? Customer service has no... Latest reply by Ana35600

GUEST WROTE the wrong review on my page how can she change it Latest reply by Marcelle-Mary0

Hi All, I have had a very difficult experience with a customer who seems to have a mental disorder. I am about to write my review on them but wanted to reach out to the community first for advice . I also plan to block them. - lied about dates, and the nu... Latest reply by Cathie4

dear hosts, i am a bicycle commuter traveling to a bicycle summit in washington, dc. via amtrak. am not taking my bike bc i am unable to find secure storage (hosts tell me i can lock on fence or hide in backyard out of site). dc is a bike-friendly plac... Latest reply by Julie5377

My guest allows their dog to poop and pee in the house without supervision or correction Latest reply by Helen3

I am a Super Host. This is supposed to come with perks, like customer service. I had a less than optimal guest experience. After check out and reading my honest review, she made a safety complaint against me. This resulted in an automatic blocking of my c... Latest reply by Annie1543

teservation number **. I paid 2000 zł . Afterward the owner called me and she informed me there is no possibility to rent the flat because they don't serve people who come ro work. I asked to fedund my money and she agreed. Moreover she informed me thet s... Latest reply by Helen3