Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I feel by giving discount does not attract more guest in Off Season. The travelling guest ( Transit Halt ) or guest with Pets are not concern about rates, But they look for the convenience. What do you Say? Latest reply by Greystone0

We've been on the phone with Airbnb customer service, call center in India for two hours. We have a 4 night minimum on our listing, and a setting that lets guests make a request to book with approval from us if it's within 1 day. The platform somehow allo... Latest reply by Joan2709

Why are there so many photos of bathrooms with the toilet lid up? For Pete‘s sake, put the toilet lid down! It’s rather gross to think about those bathrooms used by all the renters before you 裂 ! Latest reply by Guy991

Hey fellow hosts! I'm hoping you can help me crack a calendar puzzle for my listing, which has a 30-day minimum stay. I'm finding that when guests request to check in mid-month (say, October 5th for 30 days), it completely throws off the next month's avai... Latest reply by Emilie

Hello everyone, I have been on airbn for more than 10 years. I am super host and suddenly my bookings have dropped significantly. I am usually booked all year round by an average of 80%. And this year I have not received one request between the 25th of ju...

Hello, what bank do you recommend for accepting payments with a high exchange rate and fast, hassle-free remittance? Thank you! Latest reply by Pauline1146

This one really stumps me. We have had a few guests who have done some redecorating of our space....moved furniture, rearranged lamps and put them in different rooms, taken down curtains or paintings, etc. I just do not understand this. Its never th... Latest reply by Val9277

I need advice on how to contact Airbnb in my own country. The number for Australia gets answered in India and they are unable to comprehend what’s going on. They just keep repeating the word policy. I have asked them to have someone in Australia call me b... Latest reply by Brenton23

Is it possible to perform the same edit to multiple listings? For example, add/remove an amenity, update exterior camera disclosure, etc. According to this article and screenshot below, it is possible by enabling "professional hosting tools": But I h... Latest reply by Patricia2526

I’m looking for a host that will allow a larger sized party to happen on their property. I completely understand respecting property and that of respecting neighbors, but if you have a property available that is more secluded from other houses, I would lo... Latest reply by Alex