Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Hi, I'm Vicky from Canada Nice to meet you all. Any ideas on how to get more Airbnb guests would be helpful Thank you Latest reply by Henrietta-Vicky0

I started this Airbnb two months ago. I got great guests, ok guests, and Not so good guests. I am afraid to be open honest and give a bad review to these “not so good guests” because they will retaliate and give me a bad review as well. Tell me what woul... Latest reply by Greg2406

Hi ,I can’t access my Airbnb calendar from last two days . Can anyone help me please. Thanks Latest reply by Elisa

Hello, I wanted to see if other guest/hosts have this problem with airbnb. I have a receipt issue that needs to be corrected showing the vat paid on the service fee. I have engaged airbnb at least six times—on the phone or in the chat. I have extensive do... Latest reply by Elisa

I submitted a review for my guests who just checked out but Airbnb still showing want me leave a review for them, and I have done twice and still didnt seem their review go through. I have msg to support but havnt got back from them. I think might be syst... Latest reply by Elisa

So, got my lock integrated through AirBNB, but...it is generating random codes, not the last four digits of the guest's phone number. I've tried disconnecting and reconnecting the lock. No luck. Anyone else experience this? It is a Schlage lock. Latest reply by Leanna49

Best practices when a guest wants to leave early because of hurricane Milton? We are about halfway through a 20 day stay. Of course, because of the hurricane I have no way of knowing when the guest will actually leave or if they will be able to. It’s not ...

Disgusting service, have stolen money and refuse to answer or simply give it back, they are pathetic service, I want my money back ! They will not ever help just keep making crap up and closing my case without helping Latest reply by Mike-And-Jane0

Hi I’m looking for a new cleaner out here in Las Vegas I keep having issues with the ones I’ve been booking off an app. Please reach out if you are interested! Latest reply by Vivian1539

Hi there, Just a question: When a Guest book today for next year and the booking includes an infant.Come next year, when the guest book in, the infant is no longer an infant, but a child, 2 years or older.Should the Guests be listed as a infant or child a... Latest reply by Eugene256