Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi my listing already 6 months everything running smoothly for the first 5 months than now it seem stuck ( no more bookings ) even i get “ guest favorite “ alredy put extra discount and last minute discount but seem didn’t affect any advice? Best Regards Latest reply by Eni9106

I've been hosting for years and in different countries.Many times a guest breaks a rule, they make retaliatory reviews. Other OTAs have clear policies and they enforce them.I understood that AirBnB created a retaliatory review policy a couple of years ago... Latest reply by Erika1438

Airbnb recently denied my requests to remove a biased and retaliatory review after a guest left a false and damaging review purely because I submitted a legitimate compensation claim for her repeated violations of house rules. This is my situation and an ... Latest reply by Erika1438

Hi there,I booked a non refundable booking on Feb 15th then had a health flare up (I have been sick for quite a while) 72hrs later. I understand the policy, but I did reach out to the host for any exception or date change exception. My trip starts Mar 1st... Latest reply by Katherine1357

My amazing house cleaner suddenly went MIA. I'm looking for some recommendations. Please only rec someone you have used and trust.ThanksChris Latest reply by Danny862

my current guest booked for one person but came in a group of 11 people. This is a clear violation of my house rules which clearly stated. What can I do for the balance due to the difference head counts in booking fee? Latest reply by Emiel1

Can guest enter your home and cover your ring doorbell? That’s the only camera we have and we have it so we know when they leave to check out and when they check in and for security for us and them. Latest reply by Paula

Hello Hosts,I’ve searched the community and found a few posts on this topic, but nothing recent, so I’d really appreciate some updated opinions and experiences.I host a studio villa that accommodates a maximum of 2 adults. I’ve been hosting at this locati... Latest reply by Paula

Hello, hosts. I prefer not to book guests more than 45 days in advance. Is there a simple way to set up my calendar to automatically only offer availability up to 45 days? Thanks. Latest reply by Joe4518

Hi, I am a very new host of my place. In first 2-3 week of hosting, we received so many booking however then suddenly the number dropped to no bookings in last 3-4 weeks. Does anyone know why that happens? I am very active with responding, updating calend... Latest reply by Jemini2