Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have called numerous times about damage to our home by a guest. I provided clear documentation of the damage. They keep promising that their "special team" will contact me. After weeks of this, still have not heard from anyone. This is absurd. Is there ... Latest reply by Rebecca

hi Since we are new in the AirBnb thing, sometimes we dont understand how to react. Some times people who got single booking, brings an another person with him/her. We are getting paid for one person, how can we accomodate the second person. What shal... Latest reply by Meagan105

My favorite reason for moving around a couple of pieces of furniture is the view. I want to wake up and look directly out onto the ocean. My second favorite reason for moving around a couple of pieces of furniture is the proximity of the bed and the vie... Latest reply by Inna22

I’ve been thinking about ways to give guests a better experience while also adding value to my listing.For example, recommending local activities, creating a welcome guide, or partnering with small businesses in the area.What has worked best for you to im... Latest reply by Elisa

Hey! Hope you all are doing well! May you help me with ways how to increase my social impact and reviews for guests in my airbnb home. I would be really grateful to know from people that talk from experience. Best regards,Vjola ** **[Sensitive info... Latest reply by Rosalia108

Hi all. I recently received an email that said I lost superhost status. I am in the NC mountains, and we lost all of October which really hurt since it's our busiest month. Does anyone know if it would be worthwhile to speak with someone at Airbnb to ... Latest reply by Alex

How can you maintain your super status when status when no one stays during winter? Latest reply by Elisa

Hello, please get back with us. We are interested in your home and would like to know how far the amenities were from the location, reach out pls or Sending me your nmber should be done as follows: Please look at the following list and 'remove the fruit' ... Latest reply by Patricia2526

I want to share my unpleasant experience with Airbnb, which showed that the platform doesn’t always protect guests in challenging situations. I have rented apartments many times on Airbnb and other platforms like Booking.com, with over 30 successful booki... Latest reply by Patricia2526

Hi allMy name is Sue and my husband and I recently purchased an up and running STR near our home in Central Michigan. Things are going pretty good. We have hosted 4 groups so far and have gotten two 5 star reviews. We had someone cancel at noon with a 3:0... Latest reply by Kathleane0